TechOps-SAP-FI-FSCM-Senior

TechOps_SAP – FI-FSCM Senior2:

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for an SAP FICO Senior Consultant to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for SAP FSCM across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements.

As a Senior SAP FSCM Consultant you will drives end-to-end implementation, configuration, and support of SAP FSCM modules (Credit, Collections, Dispute, Cash Management) in S/4HANA. Key responsibilities include optimizing receivables, cash flow, and bank communications, with strong FI-AR integration, Fiori app expertise, and client-facing requirements gathering

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

Your Key Responsibilities

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
• Implementation & Configuration: Lead end-to-end implementation projects, including blueprinting, configuration, testing (UAT), and hypercare support for FSCM modules.
• Functional Expertise: Configure SAP FSCM components: Credit Management, Collections Management, Dispute Management, Cash & Liquidity Management, and Bank Communication Management (BCM).
• S/4HANA Focus: Implement Cash Positioning, Liquidity Forecasting, and Bank Account Management (BAM) using Fiori apps.
• Integration: Ensure seamless integration between FSCM and SAP FI/CO, SD, and external financial systems.
• Requirement Analysis: Translate business requirements into functional specifications (FS) and design solutions for RICEFW objects.
• Support & Mentorship: Provide high-level troubleshooting, support, user training, and mentorship to junior consultants.
• Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP FICO solutions and designs.
• Develop and maintain documentation including configuration, user guides and test scripts.
• Mentor and train junior SAP FICO Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques.
• Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client (AUSTRALIA, ASIA, Europe and AMERICAS hours)
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills and attributes for success

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
• 3-7 Years of experience required in one or more areas within SAP FSCM modules (Credit, Collections, Dispute, Cash Management) preferably with Global client
• Experience in optimizing receivables, cash flow, and bank communications, with strong FI-AR integration, Fiori app expertise, and client-facing requirements gathering
• Responsible for providing support SAP FICO module incidents, ensuring minimal disruption to operations.
• Support incident solving by analyzing incidents raised by users and provides solutions.
• Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
• Handle change requests with a clear understanding of new business requirements.
• Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
• Cross-functional communication skills; experience in offshore/onsite model.
• Defect resolution and defect analysis related to FICO.
• Ability to work with minimal guidance or supervision in a time critical environment.
• Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements

Ideally, you’ll also

• Extensive knowledge in SAP FSCM modules (Credit, Collections, Dispute, Cash Management) preferably with Global client
• Well versed with FICO module (G/L, Account receivable, Accounts Payable, Banking Accounting, Asset Accounting, Cost Center Accounting, Profit Center Accounting, Product Costing, Profitability Analysis, Project System, Results Analysis, Unsettled Costs, Month End & Year end close, Overhead assessment and settlement)
• Experience in FI integration points with other SAP modules like MM, SD, HR, PP and PM.
• SAP Certification in SAP FICO

What we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY Data practices globally with leading businesses across a range of industries

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
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Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

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