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Manager - Business Consulting - Commercial Transformation

Location:  Zurich
Other locations:  Anywhere in Country
Salary: Competitive
Date:  11 Nov 2023

Job description

Requisition ID:  1436051

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 



The opportunity

We are currently seeking a Manager for our Business Transformation team, with a strong focus on Salesforce or Veeva solutions (Sales, Marketing, Services) that supports commercial transformations combined with a passion for the Health Sciences and Consumer sectors. This role offers the opportunity to utilise your knowledge and experience to drive commercial and customer transformation initiatives in those dynamic industries. Embark on your next journey and join our unique Business Transformation team to help solve exciting problems on a daily basis!


Your key responsibilities

  • Drive commercial transformation projects within the Health Sciences and Consumer sectors leveraging Salesforce or Veeva solutions.
  • Contribute to developing our strategic Salesforce or other common technology capabilities in digital marketing, sales automation, customer service, digital commerce, and commercial transformation, ensuring alignment with our team’s strategic growth plan.
  • Deliver enterprise architecture for Salesforce Sales, Marketing, Service, Commerce and CPQ solutions, ensuring optimal integration and functionality into the client’s business and other processes.
  • Define the roadmaps and (digital) strategic plans that will implement transformation at clients.
  • Design and build commercial operating models based on the use of Salesforce at clients.
  • Lead project teams and engagements, managing timelines and budgets.
  • Foster a culture of continuous improvement and innovation within the team.
  • Build strong relationships with international clients, manage expectations, and resolve issues promptly.
  • Drive business development, build and grow the pipeline.


Skills and attributes for success

  • Salesforce Expertise: Proven track record in leading customer and commercial transformations using Salesforce solutions including specialized areas such as Marketing Automation, Sales Automation, Customer Service, Configure-Price-Quote (CPQ) and Order Fulfilment processes.
  • Digital Transformation Experience: Proficiency in executing digital transformation projects, with a specific focus on the Health Sciences and Consumer sectors.
  • Enterprise Architecture & Innovation: Expertise in designing enterprise architectures, innovating processes, and driving technology-led change.
  • Team Leadership: Demonstrated ability in creating, guiding, and developing high-performance teams.
  • Client Management: Robust skills in managing relationships with international clients.
  • Strategic Thinking & Problem Solving: Exceptional ability to strategize and resolve complex problems, with a focus on creating logical solutions, identifying issues, and managing vast amounts of complex information.
  • Communication Skills: Excellent communication capabilities, with fluency in English and a willingness to learn German.
  • Project Management: Strong project delivery skills to manage and implement technology projects for key clients.
  • Ability to learn new ideas and capabilities: Ability to rapidly assimilate new ideas and information through self-driven learning and research.


What we offer

EY Switzerland offers you to work in a diverse and inclusive environment with around 3,000 employees from 64 different countries. You will collaborate with the best, learn from the best and continually grow, as we invest a significant portion of our annual turnover in the personal development and training of our employees.

Click here to find out more about our benefits and corporate social responsibility.


Have we sparked your interest? We look forward to receiving your complete application with CV, cover letter and certificates. 

For more information, please contact our recruitment team ( / +41 58 286 33 66).


The exceptional EY experience. It’s yours to build.


EY | Building a better working world


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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