TA2 SMR - Assistant Director

TA2 SMR - Assistant Director

Location: Wrocław - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

EY is on a mission to transform the way we attract and hire the best talent in the world and is embarking on a global deployment of SmartRecruiters. This programme will reshape how we hire over 100,000 people every year—elevating recruiter, hiring manager and candidate experiences, strengthening governance, and unifying the way Talent Attraction and Acquisition is delivered across all markets.

As a Talent Attraction and Acquisition (TA2) Subject Matter Representative (SMR), you will play a pivotal role in shaping how EY attracts and hires over 100,000 people per year, ensuring speed, quality of hire, cost efficiency, global scalability, and competitive edge are achieved. You will also be responsible for protecting the integrity of the global design and ensuring the deployment delivers on its strategic ambition. Working as part of a unified global SMR team, you will help steer this enterprise‑wide transformation by safeguarding global standards, providing expert guidance on process and design decisions, and ensuring regional and functional perspectives are reflected while maintaining global alignment.

This is a unique opportunity to influence a high‑visibility global initiative, shape the future of EY’s recruiting ecosystem, and contribute to transformative change that will redefine how Talent Acquisition operates across the firm for years to come.

Your key responsibilities

As a TA2 Subject Matter Representative (SMR), you will play a critical role in ensuring the success of the global SmartRecruiters deployment by shaping the design, working alongside teams and senior stakeholders in providing expert guidance, safeguarding design integrity, and enabling consistent, high‑quality adoption across all markets. You will also help shape the longer-term future technology roadmap for Talent Attraction and Acquisition, ensuring EY is market-leading in attracting and acquiring talent, supporting our All In ambitions to secure the next 50billion.

Your responsibilities will include:

• Protecting the integrity of the global TA2 design, reviewing and challenging requests for variance to maintain global standards while balancing practical operational needs.
• Acting as a strategic advisor and escalation point, providing clear guidance on risks, issues, impacts and dependencies across regions and functions.
• Driving alignment and consistency globally, identifying best practices, surfacing opportunities for continuous improvement, and ensuring that regional and specialist perspectives are reflected without compromising global design.
• Providing deep subject‑matter insight and authority to inform design decisions—ensuring they are robust, scalable, future‑focused and aligned to the programme’s strategic objectives.
• Accelerating decision‑making by translating strategic direction into operationally sound, actionable design and deployment recommendations.
• Partnering closely with Change  teams to validate training, communications, readiness activities and engagement plans, ensuring regions are fully equipped to adopt new processes and ways of working.
• Supporting deployment activities end‑to‑end, including design validation, testing readiness, cutover preparation, hypercare monitoring, and identifying early signals of adoption risk.
• Providing continuous insight and feedback to the global programme, acting as the “eyes and ears” of the TA2 function across markets—highlighting stakeholder sentiment, operational challenges, change impacts and opportunities to strengthen user experience.
• Collaborating closely with the TA2&O Lead on the programme and cross‑functional workstreams to ensure integrated, aligned decision‑making across technology, process, change and governance.

Skills and attributes for success

• Future- focused with an excellent understanding of market-leading recruiting processes and experiences that create the exceptional experience for candidates, recruiters and hiring managers.
• Prior experience of applying AI and automation to transform and shape recruiting.
• Evidence of driving change across teams and ability to influence and advise stakeholders across geographies.
• Experience supporting global technology or process deployments.  
• Prior involvement in large‑scale change, design or transformation initiatives.
• Strong analytical and problem‑solving skills, with the ability to interpret insights, assess impacts and anticipate risks.
• Collaboration‑focused mindset with the ability to work across complex, matrixed programmes.

Ideally you’ll also have

• Exposure to SmartRecruiters or use of similar Applicant Tracking Systems.
• Strong understanding of TA2 processes and technologies.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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