OTC Accountant

OTC Accountant

Location: Warsaw/Wrocław

Hybrid model: 2 days office/3 days remote

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​

Join EY and help to build a better working world.

The opportunity

As part of our EY - Finance Consulting Team, you will help clients develop their Performance Improvement initiatives and identify potential opportunities for performance improvements drive them. This includes techno-functional role conducting finance processes assessments, deep diving and analysing pain areas and coming up with solutions. The client base spans across industries and countries.

Your key responsibilities

•    Lead OTC process management and ensure service delivery excellence.
•    Drive compliance and service management optimization.
•    Manage customer relationships and credit risk.
•    Utilize OTC tools and technologies for process enhancements.
•    Mentor junior staff and foster team growth.
•    Monitor and manage outstanding AR balances, identifying overdue accounts and taking proactive collection actions. 
•    Conduct thorough analysis of customer payment trends to identify potential risks and proactively address issues. 
•    Perform credit checks on new customers and manage credit limits based on established guidelines. 
•    Escalate complex collection issues to relevant stakeholders for resolution. 
•    Ensure accurate and timely generation of invoices, including proper coding and data integrity. 
•    Review and reconcile cash receipts against outstanding invoices, resolving discrepancies and applying payments efficiently. 
•    Manage unapplied cash and suspense accounts, investigating and resolving discrepancies. 
•    Identify areas for improvement within the O2C process, including automation opportunities, and implement changes to streamline workflows. 
•    Develop and monitor key performance indicators (KPIs) related to AR aging, collection efficiency, and customer payment trends. 
•    Conduct root cause analysis of payment delays and implement corrective actions. 
•    Work closely with sales teams to address customer inquiries regarding invoices and payments. 
•    Collaborate with the accounting team to ensure accurate financial reporting and compliance. 
•    Coordinate with customer service to resolve billing disputes and customer concerns.

Skills and attributes for success

•    Bachelor's degree in Business, Finance, or related field; Master's or certification preferred ACCA
•    3-5 years of experience in OTC with a strong service delivery background.
•    Proficiency in OTC tools and technologies such as Tableau, Power BI, GenAI
•    Excellent analytical, strategic, and communication abilities.

What we look for

•    A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
•    Opportunities to work with EY Advisory practices globally with leading businesses across a range of industries

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.