Learning Deployment Specialist - Senior Associate Global Learning Deployment Team

Relationship Manager responsible for recruitment process: Monika Polakowska
Location: Wrocław - 2 days office/3 days remote
 

Learning Deployment Specialist – Senior Associate

Global Learning Deployment Team

Opportunity

This role offers you the chance to become a key part of our dynamic, virtual Global Learning Deployment team, working from 20+ locations worldwide. You’ll bring new ideas and a fresh perspective to our work across EY. We offer flexible working, a multicultural and multinational environment, opportunities for travel, and best-in-class teaming and collaboration.

As a Senior Associate, you will play a crucial role in bringing learning content to life for EY professionals, helping them continuously learn and develop, and contributing to EY’s purpose of building a better working world.

Period: 6 months

FTE: Full time

Key responsibilities

• End-to-end deployment of Global learning courses for a specific Service line/Portfolio, though multiple delivery channels (webcasts, virtual classroom, physical classroom) and platforms (MS Teams, Zoom, etc.) including participant management, facilitator management, pre-work/post-work, communication.
• Source venues and vendors, take care of end-to-end logistics, organize course materials, branding, collateral.
• Set up learning program Sharepoint, registration site, mobile App.
• Support Global deployment projects and activities, launch of Global eLearning, Global Assignments across EY.
• Support Learning Deployment Manager and Learning Deployment Lead in their priorities and execution.
• Run learning consumption reports for multiple courses and curriculum.
• Support EY Regions in their deployment with deployment guidance.
• Liaise with supporting teams around learning administration.
• Monitor consumption, costs and satisfaction for multiple courses and curriculum, provide recommendations for improvement.
• Support and develop more junior Learning Deployment Specialists in a Virtual Talent Hub.
• Contribute to continuous projects of simplification, automation and digitalization of the processes and procedures.
• Contribute to continuous improvement of internal practices to best-in-class deployment standards.

Technical skills

• Strong project management skills.
• Strong knowledge and application of MS Excel.
• Strong organization, time management and prioritization skills.
• Knowledge of learning deployment and administration processes an advantage.
• Knowledge and hands on experience of ServiceNow and SuccessFactors an advantage.

Business skills

• Strong communication and collaboration skills across different geographical locations
• and cultures.
• Ability to work effectively in a virtual environment.
• Ability to work effectively in a dynamic, fast-paced environments, with focus on delivery and high quality results.
• Ability to work on multiple projects in parallel in an organized and coordinated way.

Quality and risk management

• High performer with top working standards and ability to deliver high quality and consistency of work.
• Provide exceptional client service to stakeholders, learners, facilitators and Regions.
• Ability to identify potential risks and problems and suggest effective solutions.

Leadership skills and behaviours

• Positive and can do approach, high energy and enthusiasm.
• Growth mindset, flexibility, adaptability to change.
• Embracing teaming, collaboration, sharing.
• Creativity and out of the box thinking.
• Taking personal responsibility for a continuous learning and development, adopting new tools and technology.

To qualify for the role you shall have

• Demonstrable experience of one or more of the following areas: Learning & Development, Learning Deployment, Learning Administration, Learning Operations, Talent Development, Human Resources, Events Management.

• Demonstrable experience of managing multiple projects in parallel in an organized and coordinated way.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

What we look for

High performer with top working standards, dynamic, flexible, out-of-the-box thinking, organized, solution oriented, inclusive, team player who is ready for a new challenge.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.