Assistant Product Manager - MDM

Assistant Product Manager - MDM

Location: Wrocław - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

The Mercury Support Team (MST) is a centralized organization that provides operational support for the SAP-centric platform (Mercury) and manages the Mercury user community. MST plays a governance role in the global Mercury solution and collaborates with the business to realize the benefits and set the future technology roadmap.

Within MST the MDM APM manages and ensures adherence to the product management and process controls framework for the Mercury Support Team (MST). The MDM APM works closely with cross organizational teams to facilitate the Product management of Master Data Management (MDM) as it relates to the maintenance of the Firm’s Master Data. The MDM APM also coordinates changes within the MDM application and maintenance of reference data as dictated by the needs of the business.

• The MDM APM is responsible for the implementation and oversight of the Firm’s product management goals and is responsible for data advocacy, stewardship and audit including the management of standards, guidelines, approved workflow processes, systems and KPIs for all master data objects in Mercury scope.
• Working with the Global process Owners, the MDM APM will develop a governance structure and master data strategy for defined objects.
• Accountability for the definition of and adherence to data standards and data quality measures for Mercury and MDM related data.
• Have operational responsibility for data standards and data quality.
• Ensure adoption and enforcement of best practices by monitoring KPIs.
• Specific targets for data quality improvement and cost reductions from continuous improvement activities will also be key evaluation criteria.

Your key responsibilities

• Collaborate with the MDM Product Manager to align the MDM solution with business objectives and support the C&I (Clients & Industry) team in achieving their reporting needs.
• Work closely with the Client & Industry and Finance teams to design and develop a solution to manage the Firm’s Clients and Accounts.
• Excellent handle on designing and maintaining Master data within Financial / CRM systems.
• Develop a coexistence strategy to maintain the current system and leverage the future Mercury based solution to provide end users with a seamless transition across systems.
• Work with MST Data team who will be responsible for the quality and integrity of data within MDM.
• Design and implement crosswalks to assist with the conversion of current state data to a form that can be consumed by MDM.
• Interface with the business teams, Finance and Area personnel to ensure that enhancements to the product are in line with the requirements of the business.
• Coordinate with IT and cross portfolio teams to implement system enhancements to ensure that the application is stable and performance meets the agreed upon SLA’s
• Implement relevant controls and compliance metrics to reduce data issues and improve data quality with a view to provide accurate reporting
• Deliver reconciliation reports including data quality and compliance with all established SLAs and originate actions for improvement
• Integrate with downstream enterprise systems like SAP and generate exception reports on non-compliance with EY’s policies and processes.
• Coordination of activities across network of Global Data Analysts and Global Data Stewards.
• Proactive monitoring and tracking of data quality (e.g. integrity, completeness and consistency) levels and other metrics which assess the adherence to Data Governance policies within EY.
• Good understanding about Agile project management in order to manage different type of Sprint cycles/releases.
• Have good understanding about change management process and work with different MDM stakeholders.

Analytical/Decision Making Responsibilities:

• Data literacy and the ability to communicate data-related concepts to non-technical stakeholders. This includes storytelling with data and creating compelling visualizations.
• Support and enforce agreed policies mandated by the Process Integration policies.
• Identify process improvement metrics and perform reconciliation to achieve desired business outcomes.
• Regularly expose process integration metrics via standard reporting mechanisms (for example, data quality scorecard or dashboard).
• Engage with business leadership (key business managers, Talent leadership etc.), to quantify and articulate the requirements of Markets, Finance, Procurement and CRM
• Develop data quality methodologies to execute data quality improvement projects.
• Actively participate in the design and deployment of applications to ensure high-quality data is implemented in adherence with process integration policies.
• Publicize success, ideally in the form of quantified business benefits, to further engage individuals at all levels of the organization.

Supervision Responsibilities:

• Reports to the MDM Product Manager
• Actively engages with the data stewards and Data Governance team members
• Manages initiatives, projects and third-party consultants working within the MDM domain

Skills and attributes for success

• 7+ years of experience, in the data management field with experience in designing and implementation of Master Data elements.
• Understanding of the end-to-end data life cycle requirements of key business processes.
• Mastery of data quality, data conversion tools, best practices, and tools/technologies.
• Trained on MDM tools like Profisee (MDM) and other emerging tools in the market.
• Held leadership roles in full life-cycle MDM projects
• Experience with Data Modeling on various Databases such as DB2, SQL Server, Oracle and various operating systems.
• Knowledge of enterprise resource systems like SAP.
• Understanding of Business Process Management and related technologies.
• Exposure to IT methodology frameworks like ITIL etc.
• EY Knowledge a plus but not a requirement
• Deep and comprehensive understanding of the importance and impact of data (or bad data) on the ability of the business to meet its objectives.
• Understanding of how data is used within business processes and its impact on desired business process outcomes, derived from multiple years of exposure in a business setting.
• Experience with data analysis techniques to aid in reporting and executive management presentations.
• Project management skills and knowledge of project management tools, to guide both point-in-time and ongoing targeted data quality and cleansing initiatives
• Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints. Strong project management and organizational skills
• Complex problem solving / conceptual thinking: Knowledge, skills and abilities needed to establish and refine the strategies that drive organizational performance and add value to the business.
• Facilitation and conflict resolution skills, to assist in resolving the different points of view and requirements during cross-team and cross-organization efforts.
• Comfortable working at low levels of detail, examining data and trends in values to understand variations and seek the root causes, to legitimize the trend or classify it as a data governance issue.
• Experience in providing coaching/mentoring to other team members
• Strong written and verbal communication skills, interpersonal skills and the ability to interface effectively with Business Users, other IT groups and team members is required
• Ability to assess the impact of data architecture changes on the business, application relationships, information flow and hardware configurations.
• Understanding of design considerations for high volume transaction systems & large database implementations.
• Experience in managing scope and estimate delivery schedules for projects
• Experience in managing cross-border teams
• Ensuring data privacy and security compliance, especially with regulations like GDPR, CCPA, and other data protection laws.
• Integration of AI and machine learning techniques for data quality improvement, anomaly detection, and predictive analytics.
• Include familiarity with Agile methodologies and DevOps practices for continuous integration and continuous deployment (CI/CD) in data management projects.
• Collaboration with cross-functional teams, including data scientists, data engineers, and business analysts, to ensure data governance aligns with business objectives.
• Continuous learning and adaptability to keep up with the rapidly evolving data management landscape.

Ideally, you’ll also have

• Demonstrate an inclusive and globally aware mindset
• Ability and flexibility to work in a virtual environment across multiple time zones

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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