Application Config Specialist - SF LMS

Application Config Specialist - SF LMS

Location: Wrocław - 2 days in office / 3 days remote

Let us introduce you to the opportunity at EY GDS Poland, part of EY’s global integrated service delivery network.

As a Senior in Technology Risk, you will be part of a high-performing, international team delivering IT audit and technology risk services to leading global clients.

The opportunity

AE Config Lead will have full responsibility for the delivery of LMS solutions end-to-end working with Project Manager, QA resources and integration team

Your key responsibilities

• Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles.
• Configure SAP SuccessFactors Learning solutions aligned with organizational learning, compliance, and development strategies.
• Translate business, HR, and L&D requirements into scalable learning structures, curricula, assignments, and workflows.
• Support  activities including enhancements, releases, data migration, testing, and production support.
• Integrate SAP SuccessFactors Learning with other SuccessFactors modules and enterprise systems using standard integration patterns.
• Integration with third-party applications.
• Collaborate with HR, IT, and analytics teams to ensure consistent learner data and reporting foundations.
• Understand AI concepts such as recommendations, automation, and intelligent insights at an applied level, without owning model design.
• Support reporting using Plateau reports / Stories.
• Work closely with HR, L&D stakeholders, and technical teams.
• Prepare functional documents, test scenarios and Configuration workbooks.
• Manage content integration (SCORM/AICC packages).
• Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines.
• Apply AI assisted techniques to improve learning recommendations, completion tracking, and operational insights.
• Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent recommendations, automation, insights) to enhance learning outcomes.

Analytical/Decision Making Responsibilities:

• Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring.
• Leader and team player – sets example for business analysts and others to follow
• Create an open, honest, accountable and collaborative team environment

Skills and attributes for success

• SAP SuccessFactors Learning configuration and delivery expertise.
• Strong understanding of learning management, compliance, and development processes.
• Exposure to other SuccessFactors modules (e.g., Employee Central and Talent Modules).
• Configure learning items, curricula, programs, certifications, and compliance training.
• Handson LMS integrations with HR Core, Recruiting, Onboarding.
• Strong knowledge on OCN integration with external content providers.
• Experience in LMS imports.
• Experience in custom reports and dashboards for learning analytics (SAC/ORD).
• Experience using AI assisted tools or copilots for delivery, analysis, or documentation.
• Working knowledge of automation or intelligent insights in L&D contexts.
• Experience with reporting, learning analytics, or content strategy.
• Good knowledge of learning processes and compliance training
• Strong communication and documentation skills.

To qualify for the role, you must have

Education:

• A degree in Computer Science and/or a business related degree or equivalent work experience

Experience:

• Minimum of 10+ years experience in SuccessFactors Learning Management.
• Minimum 5+ End to End implementation experience or support projects in SF LMS .
• Experience in global HR/talent management processes.
• Work experience in a professional services industry preferred.

Certification Requirements:

• SAP Certified – Learning Management.
• At least one additional Talent Management module.

Ideally, you’ll also have

• Excellent communication.
• Interpersonal skills to interact with business users and provide training/support.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.