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Servicenow-Servicenow QA-Senior

Location:  Trivandrum
Other locations:  Anywhere in Country
Salary: Competitive
Date:  Dec 23, 2025

Job description

Requisition ID:  1655576

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

 

As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem.

 

The opportunity

 

We’re looking for QA with expertise in ServiceNow Implementation to join the EY GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.

 

Your key responsibilities

  • Experience in ServiceNow Platform and expertise in modules such as ITSM, HRSD, CSM, IRM, ITOM 
  • Create new and maintain existing automation test frameworks.
  • Collect and report quality metrics from test execution.
  • Establish quality standards and processes.
  • Collaborate with developers, Business Analysts and stakeholders to design specific testing strategies for features being developed and automate them.
  • Generate comprehensive test plans, execute and automate them
  •  Experience working within a wide variety of automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects.
  • Experience with the agile methodology for software development teams.
  • Have a deep understanding of various testing techniques (e.g. unit, integration, automated), their strengths and weakness, and ability to use them to best effect - including tracking and addressing of any discovered issues.
  • Strong communication skills

 

To qualify for the role, you must have

  • College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
  • Approximately 4 to 7 years of experience in a QA role.
  • ServiceNow CSA certification is mandatory

 

Ideally, you’ll also have

 

  • Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.
  • Knowledge about ServiceNow’s latest version’s features. 

 

 

 

What working at EY offers

 

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

 

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you.

 

 

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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