Supply Chain and Operations - Senior Consultant or Manager - Digital Grid, Power & Utilities

The opportunity

The role of a Digital Grid Senior will be to provide consulting services to Power & Utilities clients at the intersection of customer strategy, digital grid modernization, and technology enablement. You will support clients in shaping and implementing digital grid programs, capabilities and systems (AMI, ADMS, OMS, SCADA, DRMS, DERMS, EMS, GIS, EV charging/electrification, DSM/DER programs, CIS/CRM modernization), resulting in improved customer outcomes, electrification readiness, enterprise capabilities, regulatory alignment and operational efficiency.

Responsibilities, Qualifications, Certifications - External

Your key responsibilities

• Provide functional and/or technical experience and insights on customer-centric digital grid transformation, including capability models, architecture direction, operating model considerations, business cases and vendor/evaluation support
• Provide strategic and tactical insights, connectedness and responsiveness to all clients to help anticipate their needs
• Lead development of solution evaluation criteria, RFP support, vendor assessment activities, demos, and selection recommendations
• Lead/manage workstream planning, delivery quality, issues/risks, scope and stakeholder alignment
• Facilitate client workshops, interviews and collaboration forums across business, technology, operations, grid planning and regulatory groups
• Identify and implement delivery improvements that increase quality, speed, transparency and client value
• Develop and deliver status updates and communications
• Manage resource demand, staffing and allocation
• Define team member roles and expectations
• Lead/manage quality assurance for team’s work products and service delivery to consistently deliver high quality
• Use technology to continually learn, share knowledge and enhance client service delivery
• Stay current with the latest trends in the industry to be a trusted advisor/subject-matter resource for our clients’ businesses
• Participate in new business opportunities by developing ideas and solutions
• Develop long-term relationships with networks both internally and externally
• Enhance the EY brand through strong relationships across a network of existing and future clients
• Mentor, coach and counsel team members and help EY to build an inclusive culture and develop high-performing teams
• Support the EY inclusiveness culture
• Flexibility and willingness to manage significant travel depending on time of year. Must have a valid driver’s license

Skills and attributes for success

• You’ll need strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
• You’ll challenge and inspire coworkers and clients to think about difficult situations in new and transformative ways.
• By drawing on your knowledge and experience, you’ll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership. You’ll actively contribute to improving operational efficiency on projects and internal initiatives. 
• In line with our commitment to quality, you’ll consistently drive projects to completion and determine that the work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under the responsibility of higher levels. They will look to you to anticipate and identify risks and escalate issues as appropriate.  
• As an influential member of the team, you’ll help create a positive learning culture, and you’ll coach and counsel junior team members and help them develop.

To qualify for the role, you must have

• Proven business, consulting or technical experience in one or more digital grid domains: AMI, ADMS, OMS, SCADA, DRMS, DERMS, EMS, GIS, EV charging/electrification, DSM programs, or distributed energy enablement
• For Manager: Bachelor’s degree with a minimum of five years of related work experience or a graduate degree and four years of related work experience
• For Senior Consultant: Bachelor’s degree with a minimum of two years of related work experience or a graduate degree and one year of related work experience
• Strong written and oral communication skills, comfort presenting to leadership, and ability to form cohesive recommendations
• Comfort with change, iteration and ambiguity and an ability to work with diverse stakeholders to identify solutions to complex utility challenges

*Vancouver / Toronto / Calgary and Winnipeg locations preferred.

Ideally, you’ll also have

• Experience shaping customer strategy, DSM/DER programs, electrification readiness or customer platform modernization (CIS/CRM)
• Experience leading teams, managing engagements or supporting business development
• Experience delivering consulting services to Power & Utilities clients
• Exposure to regulatory or policy environments related to electrification, DSM or DER integration
• Familiarity with AMI or operational data platforms, interoperability, and analytics use cases

What we look for

We’re looking for people who are passionate about the future of utilities and who thrive at the intersection of customer strategy, grid technology, electrification, digital platforms and enterprise transformation. If you want to help utilities modernize how they serve customers, plan their grids, and deliver value through digital capabilities, while working with high-performing teams on work that matters, this role might be for you.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

The salary range for this job in British Columbia is $90,000 to $140,000. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city. 

Diversity and Inclusion at EY / Inclusiveness at EY 

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.