Supply Chain and Operations - Experienced Manager - Enterprise Asset Management - Toronto

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As an EY professional, you will be focused on helping them grow and turn their strategy into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service, working to ensure you play your part in building a better working world. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.

Job Summary

The role of Experienced Manager – Enterprise Asset Management (EAM), is to manage client engagement teams, work with a wide variety of clients to deliver professional services, and manage business development activities on strategic and national priority accounts.  Asset and Work Management transformation is enabled through a mix of services including strategy, operating models, business requirements, business/solution architecture, business case development, roadmaps and technology scoping and enablement. This work is meant to facilitate an organization through the strategic thinking and executive approvals for a technology enabled business transformation. Our advisory work allows organizations to improve asset effectiveness and field work efficiency through the use of innovative, digital solutions.

Key Responsibilities:

• Build deeper, trusted relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget
• Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery.
• Stay abreast of current business and industry trends relevant to the client's business as well as asset management strategies and tactics applicable to the client’s asset mix
• Effectively manage and motivate client engagement teams with diverse skills and backgrounds. Provide constructive on-the-job feedback/coaching to team members.
• Foster an innovative and inclusive team-oriented work environment. Play an active role in counselling and mentoring junior consultants within the organization
• Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long- term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs
• Develop and deploy client specific strategies, approaches and frameworks to organize their thinking and objectives for asset and work management, tying directly back to client perceived problems and value equation
• Articulate a clear value proposition for pursuing an asset and work management program
• Lead and support opportunity pursuits, practice development initiatives and client delivery:
  
  • Deliver EAM projects successfully, across the spectrum of strategy through to execution
  • Develop external eminence across the sub-capabilities in the EAM space
  • Promote an effective forum for sharing EAM expertise
  • Strengthen our collective EAM knowledge, helping resolve our clients' EAM challenges 
• Facilitate client leadership teams to the approval of business/technology transformation programs

To qualify, candidates must have:

• A bachelor's degree and a minimum 5-7 years of related work experience; degree emphasis in Engineering, Business, Computer Science, or IT preferred
• External client delivery and solution knowledge spanning asset management, operations and supply chain management, reporting/ analytics domains
• A minimum of 5 years experience in providing complex consultative services in an operations and/or management area with the following focus: reliability, strategy, operations excellence, planning & scheduling, mobile enablement, process optimization, procurement, materials management and master data management
• A minimum of 5 years experience delivering a technology enablement project with a tier one EAM platform (e.g., SAP, Oracle, Maximo, HxGN, IFS, etc.)
• Proven track record of understanding business challenges and translating them into value add solutions - strong analytical and problem- solving skills - actively participate in brainstorming, identifying core issues and effectively finding and using data to manage complex analysis
• Engagement leadership experience including: managing junior level consulting staff, providing regular status updates, monitoring project economics and hands-on technical expertise as well as managing client relationships
• Strong desire to understand and apply the intersection of business process, technology enablement and user experience in the context of work (field services) management
• Strong analytical and problem-solving skills as well as excellent oral and written communication skills
• A willingness to travel to meet client needs; travel is dependent on client location but is estimated between 30 - 80%. A valid driver’s license in Canada and a valid passport required; willingness and ability to travel across Canad

Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.