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Senior Consultant, Technology Transformation - Toronto

Location:  Toronto
Other locations:  Primary Location Only
Salary: Competitive
Date:  Jan 15, 2022

Job description

Requisition ID:  343721

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


Senior Consultant /Staff - Technology Transformation

To effectively deliver services and experiences in the digital age to both customers and employees, businesses and governments need effective and efficient technology functions that enable day to day operations but also create value, accelerate innovation and drive growth across the organization. As a Technology Transformation professional, you'll work with business and government leaders to guide and enable their organizations through technology enabled transformations. Through formal and on the job training, and experience of working with a range of global organizations, we'll help you achieve your potential. If you are looking for a tech-focused, collaborative, and exciting environment and the opportunity to focus on all things in business technology, this just might be the role you’ve been searching for.

From strategy to execution, our Technology Transformation practice provides a full range of consulting services to help our clients tackle their most complex technologies strategies and transformations. We deliver real change and measurable results through our diversity, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our clients to achieve their outcomes through a collaborative process whereby we bring our depth of experience to fold. By doing so, EY is helping to build a better working world. 

The opportunity 

We currently are seeking for a Senior Consultant in Technology Transformation. Our Technology Transformation team is focused on helping clients deliver technology enabled business outcomes such as improving business performance or operational efficiency, transforming employee or customer experiences, all while managing risk and complex stakeholders landscapes. . Our teams help clients by delivering end to end Technology Transformation solutions. This includes the development of highly complex Technology Transformation strategies, defining technology operating models, delivering broader service delivery transformations such as a procurement or outsourcing as well as execution of highly and complex technology enabled program and project delivery. Our teams adopt an Agile mindset where it make sense from our clients point of view, helping them to achieve their transformation goals, process efficiency solutions iteratively, focusing on value realization. We provide Technology Transformation services across all sector and functions and collaborate with other EY teams in many cross-functional engagements.

Your key responsibilities 

As a Senior Consultant/Staff, an important part of your role will be to actively deliver on the engagements to support our client needs. This includes developing work products and assets to meet our client deliverables as well as establishing, maintaining and strengthening internal and external relationships. You'll also identify potential business opportunities for EY within existing engagements and share these with your team members as appropriate. Similarly, you'll anticipate and identify risks within engagements and raise any issues with senior members of the team. In line with EY’s commitment to quality, you’ll deliver high quality work, and work closely with senior members of the team to review and improve it further. As an influential member of the team, you'll help to create a collaborative work environment, positive learning culture, and coach/counsel junior team members to help them to develop.

Demonstrate an understanding and interest in business strategy concepts, business/technology transformations, operating models, service delivery transformation all while considering the disruptive technology trends (e.g. DevOps, Agile, AI/ML, Cloud, APIs) which are prevalent in today’s economy. 
Deliver quality services by demonstrating excellent client service such as establishing plans and objectives, adopting strong program/project management, and implementing practices to achieve high quality deliverables within expected timeframes. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.

Develop and maintain productive relationships with client management and colleagues. Focus on deliverables and client business priorities. Manage expectations of service and scope. Understand the client's industry and recognize key performance drivers and business trends. 
Demonstrate high level of technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in consulting services capabilities and industry knowledge. Get involved in the development of points of view, thought leadership, business development and market opportunities. 
Skills and attributes for success 

  • Strong interpersonal, communication, and presentation skills 
  • Strong analytical mindset in terms of taking abstract questions and issues and structuring them into manageable, specific work streams 
  • Demonstrated consistency in values, principles, and work ethic 
  • Strong project management skills 
  • Demonstrated ability to work independently and in teams 
  • Knowledge and passion for technology in business


To qualify for the role, you must have 

  • Experience in the delivery of a variety of technology related strategy and transformation projects such as operating model design, service delivery transformation (Outsourcing and Shared Services), tech-enabled business transformations, value creation strategies, strategic technology planning process; and enterprise cost reduction enabled by technology 
  • Management and technology consulting experience with a range of clients (e.g. large enterprise organizations, governments), delivering successful, high-impact technology transformation projects 
  • A minimum of 3+ years experience with a consulting firm offering management and technology consulting services along with a successful track record in the consulting or project delivery space either as a technology strategy consultant or a role in industry within technology transformation and strategic planning


Ideally, you’ll also have 

  • A post graduate degree or relevant professional designation (MBA or MSC are preferred. Certifications such as PMP/PRINCE2, ITIL, TOGAF and others are considered relevant)
  • A willingness to travel to meet client needs (when it is safe to do so), while we expect changes to the way we work with our clients post COVID19 to change, some travel may still required – up to a maximum of 80% of your time 
  • Government of Canada security clearance, or the ability to apply for Government of Canada security clearance 

What we look for 

We are looking for passionate leaders with strong vision to lend subject matter expertise to the design the strategic builds for our clients. If you have a genuine desire to help businesses achieve their full potential, this role is for you. 

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work. 
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer: 

  • Support and coaching from some of the most engaging colleagues in the industry 
  • Learning opportunities to develop new skills and progress your career 
  • The freedom and flexibility to handle your role in a way that’s right for you 


Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.


EY | Building a better working world 


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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