SAP Retail Manager

The opportunity

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Your key responsibilities

As an SAP Retail Lead with a focus in SAP S/4HANA, you will design and deploy SAP S4 Retail solutions, collaborating with project and operational teams to align business needs with SAP capabilities.

You will engage with clients to gather and analyse business requirements related to retail operations and design, configure, and implement SAP Retail solutions, including modules such as SAP IS-Retail, SAP Fiori, and SAP CAR. Additionally, you will configure SAP functionalities to meet specific retail business needs, including point-of-sale integration, inventory and replenishment, promotions, and pricing.

You will be actively involved in all project phases and provide technological solution support. Additionally, you will work closely with business counterparts to design and create SAP solutions that enhance business processes and support business goals and strategies.

Other responsibilities include:

• Coordinate and execute Change Requests from Process design through Functional Specifications and Implementation, including coordination of resource partners for end-to-end process coverage.
• Maintain ongoing collaboration with business stakeholders and peers to gather and interpret user/system requirements, pain points and process issues.
• Develop and maintain prioritization of change requests.
• Leading stakeholders in detailed business process blueprint activities to create blueprints and use cases/user stories.
• Preparing detailed functional specifications for development requirements.
• Executing unit testing, functional testing, and system integration testing is completed to the company's standards.
• Ensuring 2nd/3rd level support and liaising with key users to troubleshoot and resolve issues
• Participating in the development and review of training materials and taking part in training delivery where required for new releases of SAP or in cases of changes and enhancements in SAP functionality.
• Maintain updated knowledge on SAP best-practices, roadmap and technologies to provide informed architectural and design decisions.

Skills and attributes for success

• Effectively manage diverse skills and backgrounds and foster an innovative and inclusive team-oriented work environment.
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise domain knowledge with technology skills.
• Demonstrate characteristics of a forward thinker and self-starter that thrives on new challenges and adapts quickly to learning new knowledge.
• Ability to lead a team of consulting and client professionals on multiple projects.
• Being a leader in our EY SAP practice mentoring our team members through career coaching.
• A strong work ethic.

To qualify for the role you must have

• A relevant university degree or technical diploma.
• Minimum 8 years of experience working with SAP Retail modules (e.g., SAP IS-Retail, SAP S/4HANA Retail).
• Strong understanding of retail business processes such as merchandising, supply chain, store operations, and omni-channel commerce.
• Proven experience in SAP configuration, customisation, and integration.
• Excellent problem-solving skills and attention to detail.
• Effective communication and interpersonal skills, with the ability to work collaboratively with clients and cross-functional teams.
• SAP certification in retail or related modules is preferred.
• Familiarity with digital transformation initiatives, e-commerce platforms, and mobile retail applications.

Ideally, you’ll also have

• Prior consulting experience and a demonstrated history of driving revenue within existing clients and in developing new prospects at the "C" level of Fortune 500 companies.
• Experience in Canadian retail market practices and regulatory requirements.
• Bilingualism (French/English) is considered an asset.
• Project management experience is an asset.

What we offer

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Explore how a career at EY is yours to build at  https://www.ey.com/en_ca/careers/personalized-career-development

Discover how, when and where you can work at https://www.ey.com/en_ca/careers/flexibility-mobility 

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

The salary range for this job in British Columbia is $90,000 to $165,000. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Diversity and Inclusion at EY / Inclusiveness at EY 

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.