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Manager or Senior Manager - Strategic Tax Operations - Global Compliance and Reporting - Toronto

Location:  Toronto
Other locations:  Primary Location Only
Salary: Competitive
Date:  May 25, 2024

Job description

Requisition ID:  1496285
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

In EY Tax, you’ll have the opportunity to help the world’s leading organizations meet complex tax obligations. You’ll get a unique glimpse deep inside a company’s business and become a trusted advisor, working collaboratively on a team that influences major business decisions.  Demand has made this a rapidly growing area, and the relationships we build here translate into big business in other areas, making this a true priority. 

The opportunity

As a Strategic Tax Operations Lead (Senior Manager or Manager Level), you will be part of our Tax Services team. 

Your role will focus on establishing relationships with clients at senior levels while working to consistently deliver exceptional client service across the tax processes. In this role, you will develop the technical knowledge and connectivity to address client issues and help them operate their tax function through integrated services management. 

You will bring strategic thinking to centralize and coordinate overall delivery and identify opportunities for operational improvements. You will help clients modernize tax processes and engage very closely with various corporate tax professionals across the service line to bring relevant solutions to our clients and drive account level growth. 

Key Responsibilities:

  • Work with local or global tax teams to coordinate, deliver and manage integrated tax service offerings, supporting the full engagement life cycle of tax services engagements
  • Track delivery and operational metrics for status, efficiency, risk and quality; provide a consolidated view to stakeholders about progress and expected outcomes
  • Develop and maintain relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensure effective and timely communication related to the delivery, operational metrics and other areas
  • Deliver value by understanding and sharing tax developments, insights and market trends with stakeholders
  • Continuously identify opportunities for operational efficiency or value creation, and help implement relevant client solutions 
  • Manage commercials of contract, billing, scope, and related change management
  • Draft and review executive level reporting, presentations, and data analytics
  • Drive strategic planning and execution processes across various pillars such as tax operations, technology, data, learning, and other
  • Facilitate strategic discussions and workshops to identify and solve clients pain points, bringing relevant EY solutions to the table to drive growth at the account level


Our ideal candidate has:

  • Strong strategic thinking, analytical skills, interpersonal, and written/verbal communication skills as well as a strong problem-solving ability, attention to detail and quality, and an entrepreneurial approach to work
  • Proven ability to work with senior executives and experience with strategic initiatives 
  • Strong organizational and time management skills with a demonstrated ability to capture and synthesize stakeholder requirements
  • Proven project management skills, and an ability to plan and prioritize work, meet deadlines, monitor budget (A PMP qualification or similar would be beneficial)
  • Experience driving process improvements and operational efficiencies and working with emerging technologies
  • Stakeholder engagement, facilitation skills, and ability to run effective meetings 
  • Bachelor's degree in a related field and a minimum of eight years of related work experience (e.g. accounting firm, international or regional tax experience)
  • CPA or tax specific process/technology knowledge or similar background


What we look for

We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. We’re looking for people with a genuine passion for tax, and the future of tax, and are inspired to help the world’s leading multinational organizations meet complex tax obligations around the world. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you.

What working at EY offers

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you


Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today.

EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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