Manager, People Consulting / Workforce Advisory - ERP Change Management - Toronto

The opportunity

We are seeking a Manager to join our Workforce Advisory – ERP Change and Transformation practice, with a strong focus on SAP-enabled transformations. In this role, you will lead and shape change strategies that help organizations successfully deliver large-scale ERP programs, enabling adoption, workforce readiness, and sustainable business outcomes.

As a Manager, you will play a critical role in leading end-to-end change workstreams within complex SAP programs, advising senior client stakeholders, and managing project teams. You will bring deep expertise in ERP change management, organizational readiness, and SAP transformation programs, while contributing to the growth of our practice and the development of our people.

Our multidisciplinary team supports organizations as they modernize systems, transform processes, and prepare their workforce for digital change. We combine strategic insight, practical delivery, and strong collaboration to help clients realize value from their ERP investments. At EY, you will be supported in advancing your leadership capabilities, expanding your expertise, and building long-term client relationships.

This job posting relates to an existing vacancy within our organization.

Your Key Responsibilities

Lead ERP Change & Transformation Programs

• Lead the design and execution of comprehensive change management strategies for SAP implementations, ensuring alignment with business objectives, transformation outcomes, and program milestones.
• Own and drive business readiness and adoption across the ERP project lifecycle, including impact assessments, readiness evaluations, communications, training, and adoption support key transformation milestones.

Organizational Readiness & Workforce Strategy

• Assess organizational and workforce impacts of ERP programs and lead the design of workforce transition, skill, and capability strategies to support successful adoption.
• Guide clients through organizational readiness, behavioral change, and role evolution resulting from SAP-enabled transformations.

Senior Stakeholder & Client Management

• Serve as a trusted advisor to client leadership, managing senior stakeholder relationships and providing clear, strategic guidance on change and adoption risks.
• Lead executive-level discussions, workshops, and decision forums related to ERP change and transformation.

Delivery Excellence & Risk Management

• Ensure high-quality delivery of change deliverables, including change plans, communication strategies, engagement roadmaps, training approaches, and business readiness activities.
• Monitor progress, proactively identify risks and dependencies, and implement mitigation strategies to support on-time and effective delivery.

Team Leadership & Collaboration

• Lead, coach, and develop project teams, fostering a collaborative and high-performance environment.
• Work closely with cross-functional teams (technology, business, program management) to ensure integrated delivery across ERP programs.

Business Development & Practice Growth

• Lead and contribute to business development efforts, including proposal development, solution design, and client pursuits.
• Identify opportunities to expand ERP change and transformation services and support the growth of long-term client relationships.
• Contribute to the evolution of EY’s ERP change methodologies, tools, and thought leadership.

Skills and Attributes for Success

• Experience delivering change management strategies for ERP programs, including stakeholder engagement, readiness, communications, and training.
• Strong understanding of SAP ERP systems and how SAP-enabled process changes translate into workforce, role, and behavioral impacts across business functions.
• Strong knowledge of SAP Activate Methodology or typical phases of an ERP implementation
• Ability to work collaboratively in a team environment and lead workstreams independently.
• Excellent facilitation and communication skills, with the ability to adapt messaging for different audiences.
• Strong analytical and problem-solving skills; ability to think creatively and strategically.
• High level of motivation, adaptability, and a proactive attitude.

To Qualify for the Role You Must Have

• Bachelor’s degree or equivalent combination of education and experience
• 5-8 years of experience in ERP change management, preferably with SAP implementations.
• PROSCI or equivalent Change Management certification (asset).
• Experience delivering change solutions across project lifecycles: Assessment, Design, and Implementation.
• Project management experience; PMP certification is an advantage.
• Bilingual (English/French) is an advantage.
• Flexibility to travel (approximately 30%).

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto: 110,000 to $150,000

Are you ready to shape your future with confidence? Apply today.

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Inclusiveness at EY 

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. 

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.