In-Office Support Specialist (ISS), Essential Services - Toronto

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

As an In-Office Support Specialist with EY Law LLP, you will provide our clients with integrated, quality services. EY Law LLP helps companies, and their employees efficiently relocate wherever they are needed. You will support multiple administrative business immigration tasks which support the delivery of business immigration services to multinational clients.  

 
Key responsibilities 

 
As an In-Office Support Specialist, you will join our Essential Services team. You will provide day-to-day in-office support to the staff, senior and management teams in all aspects of business immigration client accounts.  
 
Skills and attributes for success 

• Responsible for carrying out repetitive administrative processes in support of our clients and resolve administrative issues and concerns. 

• Maintain exceptional record-keeping practices by organizing, classifying, and archiving all relevant documents and data online. 

• Monitor key mailboxes, record, and update key immigration data across various internal systems. This includes diligently fact-checking each detail to ensure maximum accuracy. 

• Compile documents including electronic notices, case files and other legal documents related to immigration processes.  

• Track and validate detailed data and reports, highlighting issues for the teams’ further review. 

• Strong administrative skills and ability to perform in a dynamic, time-sensitive environment.  

• Effectively and efficiently manage multiple projects and competing deadlines with minimal supervision. 

• Adapt to changing priorities and remain flexible to meet in-office support needs, take initiative and anticipate what is required to accomplish various goals. 

• Assist with printing, photocopying, scanning, arranging, and monitoring correspondence.  

• Comfortable with technology, specifically Adobe and Microsoft Office Suite.  

• Eager to learn new technologies and further develop existing technology skills. 

• Provide ad hoc support to team members when working on projects and document production. 

• May be required to work extra hours during important deadlines (such as month, quarter, and year ends). 

Qualifications 

• Ability to be in the office M-F  

• College diploma in Office Administration, Business or Communications is preferred. 

• Experience working in an office setting, performing administrative tasks, and data entry. 

• Exceptional attention to detail and ability to multitask.  

• Excellent organizational, and verbal/written communication skills. 

Additional skills  

• The ability to work independently in a fast-paced, dynamic team-oriented environment. 

• Ability to multi-task and take on a variety of projects. 

• High level of professionalism to handle sensitive and confidential information.  

What we look for 

We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you. 

What working at EY offers 

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work. 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer: 

• Support and coaching from some of the most engaging colleagues in the industry. 

• Learning opportunities to develop new skills and progress your career. 

• The freedom and flexibility to handle your role in a way that’s right for you. 

EY | Building a better working world  

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. 

  
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.   

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. 

Make your mark. Apply today. 

EY is committed to inclusiveness, equity and accessibility.  We encourage all qualified candidates to apply. 

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.