Digital Workforce Transformation - Ceridian/Dayforce Manager

EY’s people in more than 150 countries are committed to operating with integrity, quality, and professionalism in the provision of audit, advisory, tax and transaction advisory services. We strive to help our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development.

Our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change. Our services include HR technology assessments, process design & transformation, vendor assessment & selection, target operating models’ definition, HCM implementation, and post-implementation optimization.

We are looking for a Dayforce Senior Consultant to join our rapidly growing Digital Workforce Transformation practice across Canada (Toronto, Montreal, Ottawa, Halifax, Vancouver, Calgary).

Responsibilities

• Oversee a team of talented consultants to successfully deliver Dayforce HCM solutions to our clients.
• Support Dayforce HCM system configurations according to our clients' specifications.
• Manage Dayforce HCM engagements, ensuring projects are delivered on time, within scope, and within budget.
• Act as a liaison between our clients and Dayforce, managing communications and escalations as necessary.
• Develop and provide training to our clients' end-users to ensure they are proficient in using Dayforce HCM features and offer ongoing support to resolve any post-implementation challenges.
• Oversee the creation of clear and concise documentation. Documentation of final client deliverables should be tailored to the audience, highlight critical findings or decisions. Documentation varies from project level requirements, design, strategy, and plan execution approach to executive level presentation materials.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high-quality deliverable and within expected timeframes. Monitor progress, manage risk, and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in advisory services capabilities and industry knowledge.
• Identify new business opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other EY team members across all practices to serve client needs.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%
   

To qualify candidate must have:

• A related bachelor's degree
•  Approximately 5-7 years in HCM system implementations with a Dayforce experience preferred.
• Dayforce certification is a plus.
• Strong understanding of HR processes and data.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Experience in participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment.
• Experience in HCM system configuration
• Demonstrated record in driving revenue within existing clients and in developing new prospects at the "C" level of Fortune 500 companies
• Willingness to travel on short notice, travel is estimated at 30%

What we look for

We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. We’re looking for people with a genuine passion for HR Business Transformation. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients, and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.