Contingent Workforce Management Program Associate

The opportunity

The Contingent Workforce Management Program Associate provides essential operational support to EY Canada’s contingent workforce (CWF) department, ensuring accuracy, efficiency, and responsiveness in service delivery. Working as part of a centralized team, this associate-level role is responsible for a range of administrative and coordination tasks that enable the smooth functioning of the program’s Payments & Compliance specialties. The successful candidate is detail-oriented, proactive, and client-focused, with a strong ability to manage data and communication workflows in a fast-paced, professional environment.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

Program Administration & Support:

• Provide day-to-day administrative support to the Contingent Workforce Program team, specifically the Payments & Compliance function
• Coordinate and maintain documentation for active and archived engagements
• Monitor program inbox and triage requests by responding directly or routing to the appropriate specialist for resolution
• Serve as a point of contact for general program inquiries, ensuring timely and professional responses to internal and external stakeholders
• Ensure adherence to EY’s contingent workforce governance standards and compliance requirements

Invoice Processing & Financial Support:

• Review and validate contractor and supplier invoices against engagement records
• Collaborate with Procurement and Accounts Payable to ensure timely and accurate payment processing
• Track invoice discrepancies and escalate issues to the appropriate team members for resolution
• Support financial tracking and reconciliation efforts related to contingent labor

Client Enablement & Stakeholder Coordination:

• Direct internal clients to appropriate program resources and subject matter experts based on their needs
• Support intake of new requests by capturing initial details and assigning to program specialists
• Help maintain centralized resource materials and FAQs for internal users

Data Entry & System Maintenance:

• Perform accurate data entry into workforce management tools and internal systems
• Maintain engagement records, ensuring up-to-date data on contract status, worker assignments, and compliance checkpoints
• Assist with periodic data audits to ensure data integrity and process compliance

Reporting & Analytics Support:

• Support preparation of standard and ad hoc reports related to contingent labor usage, spend, and performance metrics
• Assist in the analysis of program data to identify trends, discrepancies, or improvement opportunities
• Help maintain internal dashboards and program documentation

Skills and attributes for success

• Post-secondary education in business administration, human resources, or related field
• 1–2 years of administrative, HR, procurement, or operations experience (experience supporting a contingent workforce program is an asset)
• Strong organizational and time management skills with high attention to detail
• Proficiency in Microsoft Excel, Outlook, and other productivity tools; experience with VMS (Vendor Management Systems) is a plus but not required
• Strong written and verbal communication skills
• Ability to work both independently and as part of a team in a deadline-driven environment

This job posting relates to an existing vacancy within our organization.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto: $60,000 - $90,000.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.