Business Transformation Delivery - Insurance Business Consulting - Senior Consultant or Manager

The opportunity

Being part of a dynamic, growing organization offers an exciting career path full of opportunity. EY’s Consulting Services is a $4+ billion global practice, with 18,000+ professionals.  Our Consulting team takes a strategic approach to helping clients define, transform and sustain leading performance.  

Within Consulting, our Business Transformation Insurance Practice team works with senior executives on their most pressing challenges to deliver tangible results.  We focus on helping Property & Casualty, Life Insurance, Group, Health and Disability insurance clients improve and transform their organizations with respect to processes, technology deployment, sourcing, and merger and acquisition due diligence / integration. In addition, we perform operating model design and development; and business architecture design and implementation, across the spectrum of insurance product lines and markets.

We are looking for accomplished, creative individuals who bring rigor, passion and practicality to our growing team across four areas of focus:

• Transformation Strategy:  Helping client organizations conceive of and drive meaningful transformation across the enterprise, leading with industry expertise and the full breadth of EY capabilities
• Business Design:  Evolving client engagement across all aspects of next generation marketing, sales and service
• Experience Design:  Assisting our clients in reimagining, designing and deploying valuable human experiences
• Transformation Execution:  Leading large, complex, programs that require specialized discipline and expertise

We currently are seeking Seniors & Managers with P&C experience in our Insurance Business Consulting Practice. Our team is focused on helping clients improve business performance and operational efficiency while managing risk. Our teams help clients by delivering assessment, transformation, and process efficiency solutions across the Property and Casualty (P&C) industry in both personal and commercial lines. We deliver value across the full spectrum of the business including strategic direction, customer and advisor engagement, operations, technology enablement, people and organization change, and program management and execution. Candidates for the role should have the following years experience in each rank:

• Senior: at least 4 years of relevant P&C insurance industry experience
• Manager: at least 8 years of consulting and relevant P&C insurance industry experience 

Your key responsibilities

• As an experienced Senior or Manager, an important part of your role will be to actively establish, maintain and strengthen internal and external relationships.
• Lead large-scale client engagements or components thereof. Consistently delivering quality client services. Driving high-quality work products within expected timeframes and on budget. You'll monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery. Stay abreast of current business and industry trends relevant to the client's business.
• Demonstrate a thorough understanding of complex strategy concepts.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with clients.  Focus on deliverables and client business priorities.  Manage expectations of service.  Understand the client's industry and recognize key performance drivers and business trends.
• Develop people (Manager). Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in consulting services capabilities and industry knowledge.
• Support the generation of new business opportunities. Develop long-term client relationships and networks. Develop relationships with other EY team members across all practices to serve client needs.

Skills & Attributes for Success

• Strong interpersonal, communication, and presentation skills
• Strong analytical mindset in terms of taking abstract questions and issues and structuring them into manageable, specific work streams
• Demonstrated consistency in values, principles, and work ethic

To qualify for the role you must have

• A bachelor's degree in a relevant field
• Experience in Underwriting or Claims in either Personal or Commercial lines
• For a Senior a minimum of 4 years’ experience working in the P&C industry in an Underwriting or Claims role
• For a Manager a minimum of 8 years’ experience working in the P&C industry or with a professional services firm working within the Insurance sector

What we look for

We are looking for passionate leaders with strong vision to lend subject matter expertise to design the strategic builds for our clients. If you have a genuine desire to help businesses achieve their full potential, this role is for you.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

Diversity and Inclusion at EY 

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.