Associate Director, Strategy & Operations (Financial Services)

The opportunity

The Associate Director, Strategy & Operations for Financial Services (FS) is a strategic leader responsible for supporting the execution of the FS industry Group. go-to-market plan. This role is pivotal in advancing revenue growth, pipeline integrity, and business development budget, with a strong emphasis on data literacy and analytics to inform decision-making and strategy.

Reporting to the Director of Operations, and integrating seamlessly with the financial services leadership team, the Associate Director acts as a connector and catalyst—rallying cross-functional teams, fostering collaboration across BMC and other business units, and promoting a culture of excellence and innovation. The role requires executive presence, the ability to anticipate business and leadership needs, and a commitment to supporting the FS team in a dynamic, high-pressure environment with tight timelines. The role requires bringing the best to the team to contribute to more efficient operations, strategic decisions and ensuring optimal outcomes through leveraging connections in Canada and with the Global Industry community.              

Your Key Responsibilities

• Facilitate and drive annual strategic planning for FS, engaging stakeholders across service lines, finance, Alliances, accounts, business development, and CBS to develop and execute growth priorities.
• Project manage strategic growth initiatives, ensuring efficient execution and measurable impact.
• Champion data-driven decision-making, leveraging advanced analytics and reporting to enable leadership insight and action.
• Foster cross-team collaboration, to maximize synergies, share best practices, and drive integrated solutions.
• Promote a client-centric approach, supporting account management and client experience programs.
• Serve as a primary connector within FS, fielding inquiries and driving engagement across teams and functions.
• Elevate organizational efficiency, streamlining processes and reporting, and driving continuous improvement.
• Demonstrate executive presence in all interactions, representing FS with professionalism and strategic vision.
• Anticipate business and leadership needs, proactively identifying opportunities and risks.
• Support CBS and broader team initiatives, contributing to a culture of support and shared success.
• Leverage leading firm technologies and solutions to improve the overall health of the business, focusing on critical areas to reach the Industry & Firm’s ambition

What we look for

• Exhibit advanced data literacy, able to interpret complex data and translate insights into actionable strategies.
• Considerable knowledge of data analytics and assembling complex analysis to drive better decisions.
• Demonstrate strong executive presence, influencing and inspiring at all levels.
• Be highly organized and efficient, thriving under pressure and managing multiple priorities with tight deadlines.
• Show exceptional collaboration skills, rallying cross-functional teams and fostering a spirit of partnership within Canada and leveraging connections in other Regions
• Anticipate the needs of the FS business and leadership, proactively addressing challenges and seizing opportunities.
• Communicate clearly and confidently, both verbally and in writing.
• Be committed to continuous learning and improvement, staying abreast of industry trends and best practices.
• Work seamlessly with CBS and other support teams, embodying a collaborative and supportive approach.

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

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Diversity and Inclusion at EY / Inclusiveness at EY 

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.