Assistant Director, CPA Student Learning Manager

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The Opportunity

The CPA Learning Manager is a national, cross-service-line role responsible for leading the management and delivery of EY Canada’s internal CPA learning and student support programs and the associated processes that support CPA students on their path to membership. It is the responsibility of the CPA Student Program Associate Director and the CPA Student Learning Manager to ensure its overall effectiveness from a firm business perspective and that of the needs of our CPA students. Strategic thinking and constant reinvigorating of our internal CPA education program and the associated processes are essential to the success of our CPA students.

The role requires a strong understanding of the Canadian CPA Professional Education Program and practical experience requirements in each region of Canada and a willingness to adapt and learn the new CPA Professional Program which will launch in 2027.

Working closely with the Associate Director, the CPA Manager provides day-to-day program leadership, manages complex projects and recurring program activities, and guides the work of Supervising Associates, Associates and Coordinators. The Manager builds trusted relationships with CPA students, mentors, internal stakeholders, Pre-Approved Program Leaders, Recruiting, HR, Resource management, CPA bodies, instructors and service providers; identifies and resolves or escalates complex issues; and supports informed decision-making through clear analysis, recommendations and reporting. The role combines hands-on operational leadership with stakeholder management, coaching and continuous improvement, helping the team deliver a consistent, inclusive and high-quality CPA experience across Canada.

This job posting relates to an existing vacancy within our organization.

Key responsibilities

• Manages the creation and selection of the internal CPA education preparation material by working effectively with the CPA Student Program Associate Director and all external education instructors and material providers.
• Manages the delivery and execution of EY’s educational program by working effectively with the CPA Student Program Associate Director, CPA Specialist and all external education instructors.
• Manages the communications of all CPA exam results related to CPA students by working effectively with the CPA Student Program Associate Director, CPA Specialist, HR, Resource management, leadership and the local CPA Bodies across the country.
• Collaborates with the CPA Student Program Associate Director, CPA Specialist, and leadership in managing the various CPA celebrations.
• Works closely with Recruiting, HR, and Resource management across all service lines to communicate the CPA learning needs, process requirements and priorities.
• Works closely with the CPA Student Program Associate Director, CPA Student Program Manager and all Pre-Approved Program Leaders across all service lines on issues related to EY’s Pre-Approved Programs and the specific needs of students as they complete their practical experience.
• Collaborates with the CPA Student Program Associate Director, CPA Student Program Manager, and Pre-approved Program Leaders to manage all CPA Canada Practice Inspections across the country.
• Collaborates with the CPA Student Program Associate Director to develop & manage the delivery of CPA Practical Experience training for students, mentors & Pre-approved Program leaders across Canada.
• Attends regional CPA Body meetings with the CPA Student Program Associate Director

• Teaming with the business on CPA program needs for the existing CPA Professional Education Program (PEP) and/or the new CPA Professional Program.

Analytical/decision making 

• Makes key decisions and suggestions based on a solid understanding of firm and business objectives and needs analysis.
• Establishes a plan, determines the priorities and defines the process and steps required to achieve the identified objectives.
• Collaborates with the CPA Student Program Associate Director, CPA Student Program Manager and the CPA Student Specialist to develop and manage the internal Sharepoint site for CPA student education and practical experience which includes communications, materials and policies for CPA students, local office CPA contacts, mentors and Pre-Approved Program Leaders.
• Works closely with the CPA Student Program Associate Director on identifying and obtaining sufficient instructors and mentors to support students in the internal CPA preparation program.
• Manages the tracking and maintenance of all relevant information required about CPA writers and disseminates information as appropriate to recruiting, HR, Resource management & leadership.
• Identifies ways in which to control and minimize training costs while maximizing the quality and effectiveness of the learning experience, thereby optimizing learning investment for staff and for the firm.
• Collaborates with the CPA Student Program Associate Director, CPA Student Program Manager and the CPA Student Specialist to draft and manage the CPA learning budget.

Skills and attributes for success

• Ability to support and lead change;
• Strong relationship management skills, including the ability to manage and influence key decision makers;
• Strong understanding of the business, the strategies and priorities, and how they translate into the needs of the CPA education and practical experience program will be an asset to enable the ideal candidate to manage stakeholder expectations and to build consensus;
• Strong organizational, project and time management skills;
• Demonstrated ability and confidence working with technology and learning new software;
• Strong coaching, consulting and facilitation skills;
• Able to exercise judgement in situations that are not routine;
• Ability to handle sensitive information in a confidential manner; and

To qualify for the role, you must have

• Canadian CPA designation required.
• Strong project management and prioritization skills, with the ability to manage multiple initiatives, stakeholders and deadlines in a fast-paced environment.
• Advanced proficiency in Microsoft Excel (including filters, VLOOKUPs, pivot tables). Proficiency in Power Query and other advanced functions will be an asset
• Knowledge of compliance processes or regulated learning environments is an asset
• Experience working with external vendors, subject matter experts, and managing program logistics is an asset
• Proven ability to analyze data and translate insights into actionable improvements
• Experience coordinating and delivering virtual and in -person learning programs is an asset

What we offer

EY, our Total Rewards package supports our commitment to creating a leading people culture built on high-performance teaming, where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a vacation policy, firm-paid days, statutory holidays and paid personal days based on province of residence, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support, coaching and feedback from engaging colleagues
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto: $94,100 to $144,100 

Inclusiveness at EY 

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. 

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity 

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.