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Account Coordinator - Toronto

Location:  Toronto
Other locations:  Primary Location Only
Salary: Competitive
Date:  Jul 18, 2024

Job description

Requisition ID:  1514019
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY’s people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone’s contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada’s top employers, EY continually strives to be a great place to work.


The opportunity


The Account Coordinator in the Ernst & Young Electronic Publishing (EYEP) group has responsibility for maintaining, developing, and prospecting new sales for EY Canadian Tax Library/Knotia to clients and pursuits of EY. The incumbent is also responsible for product training, customer retention, product awareness and lead generation.


Your key responsibilities

  • Develop and build strong relationships with clients, prospects, and staff across Canada
  • Create a robust sales pipeline of opportunities 
  • Develop marketing collateral and digital marketing initiatives to support our go-to-market strategy
  • Deliver virtual and in-person product sales presentations and provide client support to key accounts and pursuits
  • Execute appropriate follow-up process with key targets to further define needs and business opportunities – includes follow up to marketing campaigns, cold calls, scheduling meetings, etc.
  • Conduct virtual and in-person training sessions for all product sites
  • Co-ordinate and present EYEP/Knotia product line at trade shows, events, and conferences
  • Provide client support and troubleshooting

Skills and attributes for success

  • Ability to be proactive, use own initiative, and work independently, as well as part of the team
  • Excellent verbal and written communication and presentation skills
  • Ability to handle multiple tasks simultaneously in a fast-paced environment
  • Strong client handling skills and ability to work with all levels of staff

To qualify for the role you must have

  • Undergraduate University Degree, College Diploma, or equivalent experience ideally in the area of marketing and communications
  • 1-3 years of relevant experience in a sales, communications, marketing, or customer service role
  • Previous experience with research, analysis and reporting
  • Strong attention to detail
  • Able to manage multiple tasks, receive work from various sources and with tight deadlines
  • Strong organizational and time management skills
  • Bilingualism in both French and English is considered an asset.

What we offer


We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you including reduced hours, hybrid work locations.

Diversity and Inclusion at EY  


Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous Peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.  

EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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