AI Learning Supervising Associate

With AI rapidly transforming industries and redefining the future of work, staying ahead of the curve is more crucial than ever. At EY Canada, we are at the forefront of this exciting transformation, empowering our people with cutting-edge tools, platforms, and processes to navigate the fast-paced changes brought about by AI.

The Supervising Associate plays a critical role in planning, delivering, and ensuring compliance for AI learning programs across the firm. This position aligns learning initiatives with strategic priorities and drives operational excellence for high-impact programs. This position reports directly to the AI Learning Manager

You will manage end-to-end learning operations including budgeting, vendor coordination, logistics, and stakeholder engagement. You will collaborate with leaders to design solutions that meet evolving business needs. Success requires balancing autonomy with collaboration, applying a consultative approach, and building strong relationships to deliver programs that strengthen skills and credentials in the market.

Your Key Responsibilities

• Assess and anticipate learning needs to deliver innovative solutions aligned with business priorities
• Design and lead complex learning programs (virtual, onsite, hybrid) that deliver an exceptional participant experience
• Translate learning metrics into actionable insights for leadership and future program design
• Build trusted partnerships with stakeholders and client-facing teams to drive alignment and engagement
• Develop high-quality learning assets including microlearning, presentations, registration platforms, and SharePoint content
• Champion continuous improvement through post-event debriefs and iterative enhancements
• Ensure compliance and inclusivity across regulatory, privacy, accessibility, and language standards
• Support adoption of new technologies and processes that elevate the learner experience

Skills and Attributes for Success

• Strong relationship-building and influencing skills with the ability to manage competing priorities
• Proven project management and prioritization skills with experience handling multiple initiatives under tight timelines
• Strong understanding of adult learning principles and instructional design best practices
• Expertise in vendor management and stakeholder engagement with a consultative approach
• Ability to collaborate with geographically dispersed team members, indirect team members, client serving personnel at executive levels, as well as support staff
• Familiarity with key AI concepts, technologies, and LLMs
• Ability to leverage data and analytics to inform learning strategies and measure the impact of AI upskilling initiatives
• Excellent communication and consulting skills
• High attention to detail and ability to handle sensitive information confidentially
• Tech-savvy and quick to learn new systems
• Ability to lead change and champion continuous improvement

What we look for

• 4+ years of experience in Learning & Development program management including end-to-end delivery of virtual and in-person programs
• Proficiency with LMS platforms (preferably SuccessFactors) and digital collaboration tools
• Experience managing compliance for professional learning such as CE credits and regulatory standardsAdvanced Excel and PowerPoint skills including pivot tables and v-lookup

This job posting relates to an existing vacancy within our organization.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto: $75,600 to $113,400
• London/Waterloo/Ottawa: $75,600 to $113,400
• Vancouver: $75,600 to $113,400
• Victoria: $75,600 to $113,400

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.