Techno-Functional Delivery Lead (Financial Services) Senior Manager [Thai Speaking]

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Techno-Functional Delivery Lead, your primary responsibility will be to steer a team comprising EY consultants, technical architects, and engineers towards the successful execution of digital banking projects. In this role, you'll embody the essence of a Techno-Functional Lead, adeptly bridging the gap between the project's engagement team and the client's team to guarantee standout results.to ensure exceptional performance.

The role requires you to have subject knowledge in mobile banking app implementation and a sound technical foundation, particularly in navigating the complexities of digital banking or mobile banking initiatives. You will be instrumental in coordinating with a technology-focused team, managing the intricacies of the project while maintaining vigilance over the program's timeline, scope, and dependencies.

Functioning as the Voice of the Customer, you will act as the critical link between the client’s technology team and the EY’s technical team, ensuring the technical team comprehensively grasps the client's business requirements. Conversely, you will demystify any technical challenges or constraints for the client team.

As a subject matter resource, you will also have the experience and knowledge to advise clients during the implementation of digital banking projects in areas such as regulatory requirements, banking app user adoption, banking trends, digital trends, technical trends (APIs, payment standards), among others.

Skills and attributes for success

• Good understanding of mobile banking trends, ability to interpret their impact on customers, and experience in implementation of such initiatives in Thailand and/or ASEAN
• Strong techno-functional background and good understanding of digital banking architecture
• Possess strong interpersonal and teaming skills, and experienced in engaging with both business stakeholders and technical stakeholders
• Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel

To qualify for the role you must have 

• Minimum 10 years’ experience in the Thai Retail Banking industry, with a focus on digital/ mobile banking initiatives.
• Experience with relevant FinTech ecosystems and system integration would also be looked upon favorably.
• Academic background in Engineering, IT, Finance or Banking
• Successful delivery leadership of large-scale banking technology projects
• Track record dealing with senior stakeholders and adapting to demanding environments
• Fluency in Thai and English language is mandatory

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in wider digital trends
• Fundamental knowledge of statutory and regulatory aspects of the local banking industry

 
What we look for

Highly motivated individuals with excellent team leadership and problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 

Join us in building a better working world.

Apply now.

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