Talent Attraction and Acquisition (TA2) Coordinator

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                                                          EY Job Description 
Job Title:  TS Talent Attraction and Acquisition (TA2) Coordinator              
Function: GDS-CBS

    Skill Level: Experienced    Rank: Senior Associate (65)    
Sub Function: Talent Services

    Reports to: Recruitment VTH Leader (Assistant Director)    
Job Summary:

Talent Services (TS) is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TS provides services to country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centres in Dalian, China; Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centres.  

Recruitment VTH supports a specific Region and acts as part of the extended Region Recruitment team.
VTH works in a fully integrated way with onshore Recruitment colleagues participating in meetings, projects and planning activities as part of one team. The Team supports the region in performing operational and administrative tasks to allow the onshore team to focus on consultative and strategic activities based on the priorities of the Region. 

The role’s main responsibilities are supporting the relevant Leads and (TA2) specialists in the successful delivery of market-leading recruitment activity with a focus on providing a best-in-class candidate experience and ensuring adherence to compliance and process. 

Responsibilities may typically include assisting with recruitment planning and logistics, reporting and system updates, candidate management including screening and talent pooling, ensuring compliance to processes and procedures and also delivering elements of recruiting operations.

Shift: Aligned to the shift timings/schedule of the Canada Talent Attraction and Acquisition Team  (Eastern Standard Time)

Essential Functions of the Job:

Responsibilities:
•    Support, coordinate and manage background check requests from EY's client-serving team, ensuring timely processing and updates.
•    Gathering background information from a compliance perspective for employees and subcontractors for client engagement purposes
•    Serve as the primary point of contact for inquiries related to background check processes, providing clear and accurate information.
•    Track and manage high-volume background check cases, ensuring all deadlines are met.
•    Collaborate with various teams to facilitate smooth communication and workflow regarding background checks.
•    Ensure that all engagement-specific trackers for monitoring background check statuses are accurately completed and updated daily
•    Support the talent team with recruitment-related operational responsibilities, including administrative tasks, process improvements and other ad hoc requests.
•    Assist in developing and implementing best practices for background check processes and overall talent coordination.
•    Act as point person for candidate enquiries and business enquiries
•    Manage compliance with all EY policies and guidelines

Knowledge and Skills Requirements:

•    Strong understanding of the recruitment process and candidate and client management
•    Ability to work in a fast paced and ambiguous environment
•    Good interpersonal and communication skills
•    Ability to use initiative and work without high level of supervision
•    Ambition to understand the business and what drives performance
•    Good analytical skills and knowledge of MS Office applications
•    Proficiency in using HR software and Microsoft Office Suite (Excel, Word, PowerPoint)
•    Problem-solving skills and a proactive approach to process improvement. 
•    Strong organization and time management skills
•    Flexibility to adapt to changing priorities and support various operational responsibilities as needed.
•    Confidence to engage and communicate with candidates and executives
•    Demonstrate EY’s core values – integrity, respect and teaming; building relationships based on doing the right thing; energy, enthusiasm and the courage to lead
•    Excellent attention to detail
•    Quality driven, consistently aiming for high standards
•    Maintains strict discretion and confidentiality

Job Requirements:

Education:

•    Bachelor’s degree, preference will be given for those with HR Specialization
Experience:
•    3+ years of progressive experience 
•    Significant experience of working in HR in professional services or corporate environment, preferred
•    Working in international and diverse environments

Note: 
This job description is intended as a guide to reflect the principal functions of the job.  However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager.  Further, the job description is subject to change at the discretion of management.

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