Social Media Ambassador Program - Supervising Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Discipline    Digital Marketing
Role Type    Campaign Manager: Social Media Ambassador Program 
Role Rank     Supervising Associate | 64
Current Rank CS     64

The opportunity
As a Campaign Manager for the Social Ambassador Program, you will be responsible for overseeing the day-to-day operations of the program, serving as the primary point of contact for participants, and ensuring effective communication and collaboration with both internal teams and external partners. You will have a pulse on all the production and campaigns of the SaT BMC team to best manage advocacy campaigns through our programs. 

Your key responsibilities will include coordinating with third-party agencies to facilitate seamless integration, compiling engaging content to maintain participant interest, and organizing workshops and training sessions for participants. Additionally, you will monitor program metrics to identify opportunities for improvement. Your collaborative spirit and innovative mindset will be essential in communicating new ideas and driving impactful change within the program.

Your key responsibilities
•    Campaign Management: Devise, execute, and optimize multi-channel marketing campaigns across diverse platforms, aligning each initiative with business objectives and leveraging EY's business insights. Methodically track and manage campaign budgets to ensure efficient resource allocation, promptly addressing any deviations from the plan.

•    Coordination and Communication: Coordinate with the internal BMC team (content marketers and writers) for alignment and support. Serve as the main point of contact (POC) for participants and third-party agency regarding any matters related to the program. Create weekly amplification newsletters and other program communications. Coordinate with internal EY teams for requirements in running the program, including creatives, SCORE, BRIDGE, etc.
•    Planning and strategy: Build and maintain a strategic plan for the program to ensure smooth and continuous operation. Help identify and onboard upcoming participants to the program. Develop training materials for participants of the program. Optimize processes and workflows to enhance efficiency and effectiveness.
•    Content Management: Search for new and relevant content to keep the program engaging and up-to-date. Create and maintain a repository for all program-related content.
•    Data and Reporting: Collate all data from third-party agencies for comprehensive reporting and analysis. Monitor and analyze program metrics to identify areas for improvement.
•    Administrative Tasks: Manage the program calendar, including scheduling meetings and preparing presentations. Handle administrative tasks such as documentation, record-keeping, and correspondence.
•    Community management: Foster a supportive and engaging environment for participants. Address participant inquiries and concerns promptly and effectively. Organize and facilitate workshops and training sessions for participants.
•    Continuous Improvement: Stay updated with industry trends and best practices to continuously improve the program. Gather feedback from participants and stakeholders to make necessary adjustments and enhancements.

Skills and attributes for success
•    Campaign Management: Proactively oversee social marketing campaigns, from concept to completion, aligning with business goals.
•    Entrepreneurial Mindset: Exhibits an entrepreneurial and innovative mindset, self-starter working independently to build a program from the ground up.
•    Expertise in Digital Presence: Proven experience in leveraging the latest social media trends to elevate leaders’ visibility and influence.
•    Strategic Thinker:  Proactively and innovatively identifying opportunities and addressing challenges
•    Organization and Prioritization: Strong organizational skills to manage multiple aspects of program.
•    Business Acumen: In-depth understanding of our company's landscape and strategic priorities.
•    Communication: Exceptional written, oral and editing skills.
•    Analytical and Critical Thinking: Proficiency in analytical thinking and creative problem-solving.
•    Networking and Stakeholder Management: Skilled in building relationships with internal and external stakeholders.
•    Reporting and Stakeholder Feedback: Skilled in compiling and analyzing metrics and applying stakeholder feedback for campaign enhancements.
•    Teaming: A motivational team player adaptable during peak periods.

To qualify for the role, you must have
•    Education: Bachelor's degree in business administration, marketing, or a related field is required. An MBA or MS in Marketing is preferred.
•    Experience: Over 4 years of end-to-end campaign management experience and more than 9 years in B2B marketing, preferably within professional services or similar sectors. Proven expertise in managing global-level processes and projects.

Ideally, you’ll also have
•    Prior experience in B2B digital marketing settings.
•    Track record of event execution, B2B brand exposure, and project management.
•    Familiarity with digital marketing analytics and bridging expectations with capabilities.

Technologies and Tools 
•    Microsoft Office Suite (Excel, PowerPoint)
•    Adobe web platforms
•    Analytics tools
•    Email marketing tools
•    Google AdWords
•    Data visualization tools

What we look for 

•    Creative problem solving
•    Organization and prioritization
•    Business Acumen
•    Analytical and critical thinking
•    Exceptional written and oral communication skills

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. 
•    Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 
•    Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
•    Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
•    Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY
EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. 

 Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. 
 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers to the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build. 

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.