L&D VTH Global Learning Assurance_Senior Associate (GIG)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

WANTED: Dynamic, creative, out-of-the-box thinking, organized, solution oriented, precise, inclusive, team player who is ready for a real challenge? If that’s you, come and join us!

EY’s Global Learning function designs, develops and deploys technical and non-technical learning to EY professionals across the world to help them grow their skills and accelerate their careers. In the Deployment team, we are responsible for delivering an exceptional learning experience to our learners through the planning and delivery of high-quality learning programs and activities.

We are a dynamic, virtual team of Global Learning Deployment professionals working from 20 diverse geographical locations across the world. We are looking for a colleague who will bring new ideas and fresh pair of eyes to our work across EY.

We offer flexible working, the chance to work in a multicultural and multinational environment and best in class teaming and collaboration.

The opportunity

This job posting offers a fixed term role of Virtual Talent Hub - Learning Deployment Specialist – Senior Associate – Assurance in Global Learning Deployment Team.

Period: 1 October 2024 by 31 August 2025, full time equivalent.

This role presents a unique opportunity for you to establish yourself as a key part of the team and experience working in our dynamic and international environment.

This role is crucial in bringing the learning content live to learners across EY, help EY professionals continuously learn and develop and contributes to EY purpose of Building a better working world.

Your key responsibilities

• Support end-to-end deployment of global, area, and multi-region learning courses for the Assurance Portfolio, delivered through virtual channels (VCs, webcasts, eLearning) and physical classroom programs (if needed).
• Support various global deployment projects and support EY Regions in their local deployment.
• Manage participant registration, communication, and overall participant experience. Support sourcing of facilitators for Learning courses and ensure they are adequately prepared for course delivery.
• Liaise with TSS supporting teams around learning administration.
• Create and manage Scheduling Offering requests for learning courses.
• Book virtual producers for virtual classrooms and manage communication and coordination with them.
• Take care of ad hoc requests during the class (following up on no-shows and reporting to regions).
• Take care of post-course activities (managing Calculo, awarding classes, collecting class and facilitator ratings, closing the class, and reporting no-shows).
• Support monitoring of consumption, costs and satisfaction for multiple courses and curricula.
• Support drafting and publishment of event communications, including calendar invites, reminders, and other relevant notifications.
• Contribute to the effective measurement of learning solutions for the portfolio and seek to continuously improve internal practices to best in class standards.

Skills and attributes for success

• Strong project management skills.
• Strong organization, time management and prioritization skills.
• Strong communication and collaboration skills – work effectively with colleagues, teams, and various stakeholders in different geographical locations, along with ability to build strong relationships in a multicultural environment.
• Strong English language skills – written and verbal.
• Eye for details.
• Reliability.
• Knowledge of learning deployment processes and standards.
• Knowledge and hands on experience of ServiceNow and SuccessFactors.

To qualify for the role you must have 

• Demonstrable experience of one or more of the following areas: Learning, Deployment, Talent Development, HR, Events management, Operations.
• Demonstrable experience of managing multiple projects in parallel in an organized and coordinated way.
• Demonstrable experience of working in dynamic, fast-paced environments to deliver required results.

Ideally, you’ll also have

• Knowledge and understanding of diverse virtual platforms, digital, virtual communication etc.
• Knowledge of Learning & Development tools, technologies and platforms that can be leveraged in deployment.
• Creativity and out-of-the-box thinking in finding new ways of doing things.

What we look for

High performer with top working standards, dynamic, flexible, out-of-the-box thinking, organized, precise, details- and solution-oriented, inclusive, team player who is ready for a new challenge.

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.  

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

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