GDS Tax - Senior Manager Tech (Payroll Technical Solutions Architect)
Job description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
General spec plus
10+ years experience of payroll technology expertise across APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam preferred)
EY grade/level: Senior Manager (Rank 21)
Specific duties/responsibilities:
• This role will be a liaison between the technology team, payroll processing country teams and the clients.
• Should have knowledge on Multi Country Payroll Operation
• Understands all phases of payroll processing. Should have knowledge on payroll inputs, processing, outputs and reports
• Participate in requirement gathering, converting requirements to technical specifications and technical delivery; understands different implementation phases (User requirement study System configuration Testing Go-live Post go-live support)
• Should be able to support monthly operational deliveries
• Should be able to debug and resolve queries from clients / country payroll teams as required
• Knowledge on system interfaces between payroll systems; configuration and/or customization (understand clients’ requirements for more complicated configuration as customization)
• Provides system demonstrations and training as needed (eTimeand Attendance, eLeave, eClaims)
• Preparation of project plans and weekly status updates
• Assisting with other Ad Hoc requests as they come up
Requirements:
• Bachelor’s degree in Analytics or Accounting or Business Administration or IT with 3-5 years of experience in international payroll
• Excellent customer service skills and ability to work effectively with all personality types under strict deadlines
• High level of professionalism and demonstrated ability to communicate with various levels of management
• Knowledge in Workday or any other HCM systems preferable
• Good to have knowledge on databases and SQL queries
• Strong Excel skills required
• Effective decision making, problem solving, analytical skills, teamwork
• Organizational, multi-tasking and prioritizing skills
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