GDS Tax - ACR Senior EG - RTR 1 1

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Job title    Senior
Reports to    Manager

Job purpose
This role leads the end-to-end Procure to Pay (P2P) process delivery with a focus on transactional excellence, compliance, automation enablement, and analytics-led performance management.
The position supports multi-country operations, drives process improvement and standardization, and ensures alignment with internal controls, SOX, and client service-level commitments.
The Senior acts as the first line of review and escalation point for staff, ensuring consistent quality, exception resolution, and digital adoption across the P2P cycle.

Key Responsibilities
•    Process Delivery & Governance
•    Supervise and review the end-to-end P2P operations, including:
o    Vendor Master Data creation and modification
o    Purchase Requisition and Purchase Order management
o    Invoice receipt validation, 2/3-way matching, and posting
o    Payment proposal review, execution, and exception handling
o    Vendor reconciliations and query management
•    Conduct first-level quality checks and control reviews for invoices, PO compliance, and vendor payments to ensure accuracy and policy adherence.
•    Manage aging, open items, and GR/IR reconciliations, ensuring timely resolution of discrepancies.
•    Review and approve process trackers, dashboards, and reconciliations to ensure reporting accuracy and SLA adherence.
•    Liaise with procurement, operations, finance, and vendor teams to resolve escalations and improve turnaround time.
•    Ensure compliance with SOX controls, statutory audit, and internal governance frameworks.
•    Support month-end and year-end closing activities, including accrual posting, liability reconciliation, and payment forecast reviews.

Digital & Analytical Enablement
•    Leverage AI-assisted invoice processing, OCR, workflow automation, and Power BI dashboards for data accuracy and visibility.
•    Drive automation initiatives, including digital invoice validation, exception prediction, and self-service vendor query models.
•    Perform data analytics and trend analysis on vendor performance, processing errors, and aging metrics to identify improvement areas.
•    Collaborate with internal technology and transformation teams into pilot and scale process digitalization projects.
•    Mentor and guide staff on automation tools and digital best practices (e.g., Power Automate, UiPath, AI Agents).
•    Identify and implement root cause corrective actions for recurring system or process exceptions.

Collaboration & Governance
•    Act as a primary contact point for internal stakeholders and client teams on process delivery, escalations, and compliance reviews.
•    Partner with procurement and vendor governance teams to maintain supplier data integrity and compliance with approval hierarchies.
•    Support transition/migration projects, ensuring knowledge capture, documentation updates, and smooth process handover.
•    Ensure SOPs, checklists, and desk procedures are maintained and updated in alignment with global process standards.
•    Contribute to client governance calls and operational reviews with performance metrics and process insights.

Functional & Technical Skills
•    Comprehensive understanding of the Procure to Pay lifecycle, with working expertise in:
o    Vendor Master Data and Compliance
o    PO Management and Requisition Processing
o    Invoice Processing, 2/3-way Match, and Accrual Posting
o    Vendor Payment Runs and Bank Reconciliations
o    Vendor Query and Exception Management
•    Working knowledge of ERP platforms such as SAP, Business Central, D365, or Ariba.
•    Strong analytical and Excel skills (pivot tables, lookups, reconciliation templates, automation formulas).
•    Understanding of SOX, audit compliance, and financial controls in a shared service environment.
•    Familiarity with tax compliance processes (e.g., TDS, VAT, withholding tax) preferred.
•    Awareness and working exposure to automation tools and analytics platforms (e.g., Power BI, Power Automate, AI Agents, UiPath).

Future-Ready & Behavioural Competencies
•    Digital Fluency: Promotes the use of digital tools and automation to drive speed, transparency, and control.
•    Analytical Mindset: Uses data-driven insights to monitor team performance, identify trends, and implement improvements.
•    Agility: Adapts to new technologies, process transitions, and cross-functional projects with minimal disruption.
•    Collaboration: Works effectively with global stakeholders, supporting cross-tower (P2P, O2C, R2R) initiatives.
•    Leadership: Coaches and mentors’ staff on quality, compliance, and digital enablement.
•    Continuous Improvement: Actively contributes ideas for automation, process optimization, and standardization.

Performance Metrics / KPIs
•    Invoice and payment accuracy rate
•    SLA adherence (turnaround time, query resolution)
•    Reduction in exceptions and manual interventions
•    Compliance with internal controls and audit standards
•    Automation and process improvement contribution
•    Stakeholder and client satisfaction feedback

Qualifications & Experience
•    Education: Bachelor of Science in Accountancy/Management Accounting (preferred) or related field
•    Experience: 5–10 years of experience in P2P or Accounts Payable process delivery and governance.
•    Firsthand exposure to ERP platforms such as SAP, D365, or Business Central.
•    Experience with digital transformation, RPA implementation, or process automation is highly desirable.
•    Prior involvement in multi-country delivery or transition/migration projects is an advantage.

Approved by:
    
Date approved:    
Reviewed:    

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.