GDS Assurance - AOA Compliance Team Administrator - Senior Associate

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GDS Assurance – AOA Compliance Team Administrator - Senior Associate

The Opportunity

The Assurance Operations Accelerator (AOA) is a sub‑service line within Assurance Global Delivery Services (GDS), supporting global EY teams and overseeing the delivery of GDS engagement management support activities.
We are seeking a Compliance Team Administrator who will provide compliance support to countries across the Oceania and Asia East regions.

Key Responsibilities

The successful candidate will join the Asia Pacific Assurance Strategic Enablement & Technology – Compliance Team and will provide administrative and application‑related support across the Compliance stream. This role reports directly to the Compliance Team Leader based in Melbourne, Australia.

Core responsibilities include:

• Data entry and processing of updates in the Global Rotation Tool
• Participation in test cycles for all Compliance applications (e.g., Partner Rotation, Consultation, and other related systems)
• Supporting the monitoring of Consultation & Rotation ISQM controls, where applicable
• Preparing reports for Area QEL, Area PPD, ISQM, and Asia Pacific countries, including extraction of data from Compliance systems
• Assisting the team with implementation priorities and product‑specific queries from practitioners
• Providing administrative support for testing of Assurance applications and other on-demand project tasks

Skills and Attributes for Success

• Build and maintain strong relationships with stakeholders to ensure alignment with project objectives
• Analyze requirements and develop strategies that maximize value and support business goals
• Serve as a liaison between internal teams and external stakeholders to facilitate communication and resolve issues
• Demonstrate strong relationship‑building skills and maintain long-term stakeholder engagement
• Support report preparation and create analytical insights using tools such as Power BI and Excel
• Generate and distribute regular reports on project status and performance
• Identify process improvement opportunities and implement best practices
• Maintain accurate project documentation (plans, status reports, meeting minutes)
• Encourage innovation, collaboration, and a high-performing team environment
• Provide guidance, mentorship, and support to team members
• Support continuous learning and professional development within the team
• Conduct performance evaluations and offer constructive feedback

Qualifications

• University or college graduate with minimum 2 years of experience in a coordinator or experienced administrator role
• Strong PC skills: Word, PowerPoint, Excel (including formulas)
• Excellent verbal and written English communication skills
• Skills in digital and process automation, reporting, and Power BI are an advantage
• Highly detail-oriented with strong organizational capabilities
• Demonstrates initiative, accountability, and sound judgment

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