Associate Analyst for Cross Border Travel Support (CBTS)-Engagement Transaction Support

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

About EY Global Delivery Services  
EY Global Delivery Services (GDS) consists of various service delivery centers from which our Client Service and Enablement Services teams operate to deliver strategic support to our EY member firms. GDS spans across geographies, practices, services lines, sectors and competencies within EY to deliver deeply integrated services that result in efficient and world-class solutions. GDS team is around 30,000 strong across five countries and plays an important role in EY’s growth strategy. With clear vision for the future and commitment to develop outstanding leaders, EY will enable you to nurture your career by providing collaborative, innovative and enriched environment through cross border and cross-cultural work experience.      

Benefits and Flexibilities   

EY believes in “people-first” culture. Hence, great perks are awaiting once you will be part of EY GDS family:  
▪    World class infrastructure offering flexible working environment and laptops.  
▪    Work life balance and opportunity to work remotely on need basis.   
▪    Adherence to employee safety first policy  
▪    Best in industry leave policy.   
▪    Best in class allowances offered to the staff working in shifts.  
▪    Networking and collaboration opportunities by exposure to industry best practices through external conferences and seminars  
▪    Accentuate your career with globally recognized EY acclaimed badges   

Know Your Business Vertical  
▪    Enablement Services is a fast growing vertical in EY GDS  
▪    The vertical takes care of portfolio ranging across domains, works with global clients, apply cutting edge technologies and enterprise level tools.  
▪    Industry leader in robotics process automation, process efficiency and transformation  
▪    Quality of work and diversified role are the essential focus area.  
▪    Focus on individual’s career through constructive feedback environment.  
▪    Driving specific initiatives on bringing gender parity in workforce      

Job Summary:  

The Cross-Border Travel Support (CBTS) is part Risk Management in EY. CBTS team supports Engagements in the planning and deployment of cross border resources. CBTS works  closely with all service lines to coordinate and execute transactional support for cross-border travelers. CBTS Global Support Center (GSC) team aligned to GDS Risk Management  supports the Global CBTS team to deliver these services for global Engagements. A CBTS Associate is responsible for completing work activities of Cross Border Travel Support in  accordance with the established policies, procedures factoring in the Risk mitigation aspect and service level agreements of GDS whilst building positive and productive relationships with stakeholder representatives and travelers.      

Essential Functions of the Job:  

Your Technical Responsibilities:  
▪    Facilitates and drives the Engagement Transaction Support (ETS) processes to completion.   
▪    Understands essential of firm rules and policies.  
▪    Performs initial review of tax and immigration compliance for business travelers and evaluates completeness, accuracy and appropriateness of proposed transaction/requests.  
▪    Formulates answers to various questions, in a timely manner.  
▪    Apply analytical and project management methodology and tools.  
▪    Learns the firm structure, business strategies, service lines, and people of the firm.  
▪    Builds a network of people within CBTS, Global PAS network, Risk Management and across the firm.  
▪    Plans and organizes own work and keeps others informed of status and activities.  
▪    Individual is expected to apply judgment to initial consultations and/or submission review and rapidly develop understanding of essential requirements of firm rules and policies.  
▪    Reconciles and analyzes cost projection spreadsheets.   
▪    Provide feedback required to continuously improve processes.  

Other Responsibilities / Supporting Actions  
▪    Work independently to meet the CBTS ETS/Case Managers requirements to ensure a successful business travel experience.   
▪    Participate in regular and ad-hoc meetings with onshore team.  
▪    Communicate effectively with CBTS ETS/Case Mangers and team regarding expectation management, capacity, training needs.   
▪    Develop and maintain strong relationships with CBTS ETS/Case Managers as well as operational stakeholders from the respective region e.g., Internal Tax & Immigration Experts, Talent, Procurement etc.      

You are expected to have below mentioned skills:  
▪    Good written and oral communication skill  
▪    Good negotiation skills and decision-making capabilities  
▪    Experienced in prioritizing tasks.  
▪    Expertise in MS office tools – Excel, Power point, Word  
▪    Knowledge of visualization tools like Power BI etc. is an added advantage      

Job Requirements:        

▪    Due to global nature of the role, willingness to work in shifts including night shifts is required  Education:  
▪    At least a bachelor’s degree in business management, business administration, commerce, or similar courses Experience:  
▪    1 – 2 years of work experience.  Certification Requirements:  
▪    Any relevant certifications will be an added advantage.      

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