Asia-Pacific Sourcing and Event Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Summary:

As Asia-Pac Sourcing and Event Manager, you will be involved in various Travel and Meetings and Events (M&E) related tasks for Asia Pacific and support initiatives that will drive compliance, traveler experience and savings across the area. Key focus areas include supporting sourcing activities of events for Asia Pacific, manage/support physical events onsite or virtual/hybrid remotely and support compliance to the travel and corporate meetings policy.  

The role will also be the day-to-day point of contact for M&E related queries. The role will be expected to work independently as well as part of a close-nit team, with support from Travel, M&E colleagues to establish and promote the vision and mission of Travel, Meetings & Events Services 

Key Responsibilities:

•    Have strong influencing skills to instigate change and support the Global Travel M&E Strategy
•    Work by and promote the values and objectives of Travel, M&E and the broader procurement function
•    Individual must be an effective communicator who is self-motivated and result oriented
•    Venue sourcing for EY events, liaising with EY stakeholders to provide effective solutions to their needs 
•    Working with EY hotel suppliers and negotiating best rates on event  
•    Help prepare initial and final budget for meeting costs which can be presented to the meeting requestor
•    Day-to-day point of contact responding to questions and providing guidance specific to Meetings & Events and Travel operations 
•    Ensure strong focus to continuously improve customer satisfaction ratings and champion customer issue escalation and resolution processes
•    Network with area Venue Sourcing and Travel Management Company colleagues to identify best practices in operations and provide recommendations to enhance and bring efficiencies to EY
•    Review data reporting regarding compliance and ensure cost saving opportunities are identified and presented 
•    Support the in-house M&E intake portal and Cvent to ensure that event requests are assigned to the relevant channel
•    Support production RFPs and the necessary processes to ensure adherence to the procurement policy
•    Support/manage virtual or hybrid events or onsite at in-person events as required
•    Project work with Global Team colleagues to harmonize all processes worldwide 
•    Drive performance, by managing and reporting key performance indicators (KPIs) 
•    Provide guidance to meeting requestors, meeting planners (if applicable) and 3rd party providers
•    Nurture key stakeholder relationships in order to assist the business manage M&E costs
•    Ensure compliance in the use of EY standardized meeting contracts, addendums and framework agreements
•    Review EY businesses’ compliance to overall program including BRET, Independence, Finance and Procurement
•    Drive best practices across all EY businesses
•    The above list is not exhaustive, and candidate will need to be flexible in work scope to account for the evolving nature of our business

Key Competencies: A Senior Associate should demonstrate the following competencies:
Curiosity    

·    Participates regularly in EY-wide and function-specific meetings, events and people initiatives
·    Takes charge of personal development and seeks out coaching and feedback regularly

Well-being    

·    Finds ways to improve the balance between personal and professional commitments and to increase understanding of personal well-being to benefit self and team members

Agility    

·    Demonstrates self-awareness while interacting with colleagues and adapts individual approach to enhance relationships
·    Helps internal clients and colleagues adjust to changes in EY processes and structures by identifying likely issues and possible responses
·    Supports change initiatives and efforts by effectively articulating potential benefits

Inspiring    

·    Demonstrates a positive attitude by contributing energy and new ideas to team efforts and meetings
·    Presents facts, options and analyses accurately, clearly and concisely

Belonging    

·    Demonstrates an inclusive and globally aware mindset, understanding and respecting all the different backgrounds and styles of colleagues

Teaming    

•    Contributes to a positive team environment by demonstrating consistent commitment and optimism toward work challenges 
•    Gives honest, supportive feedback to colleagues 
•    Helps colleagues understand and use the correct methodology, approach, protocol or practice
•    Questions and analyzes how the team contributes to our strategic priorities and suggests ways to make contributions more effective
•    Understands the team's objectives, goals and purpose and aligns behaviors and actions to team vision

Client Connected    

•    Applies an understanding of client needs to identify critical outcomes, barriers to success, and changes in expectations or scope 
•    Develops a diverse network through the mutual sharing of ideas, knowledge and resources and an acceptance of different perspectives 
•    Develops credibility and trust with clients and others by demonstrating an understanding of their needs, displaying good listening skills and asking appropriate questions

Proactive    

•    Establishes credibility with the client by demonstrating an understanding of client’s business environment and taking responsibility for meeting client needs

Insightful    

•    Analyzes and clearly presents data and other information to identify significant trends or key issues 
•    Uses relevant data to generate insights and to facilitate discussions about the implications to priorities and projects

Business Progressive    

•    Builds knowledge of service line and subservice line functions 
•    Maintains firm and business unit knowledge 
•    Understands and applies the correct methodology, tools and technology

Innovative    

•    Contributes to an innovative culture by sharing ideas 
•    Identifies and promotes opportunities for process improvements

Commercial    

•    Produces work of high quality that is timely, accurate, complete and clear

Quality, risk management and technical excellence
Quality and risk management    

•    Evaluates progress on tasks and makes necessary adjustments 
•    Focuses on quality by asking critical questions and sharing ideas and concerns openly 
•    Identifies potential problems and opportunities related to the implementation of relevant professional standards and EY policies, working with team members for successful resolution 
•    Maintains independence and objectivity, complying personally with all applicable professional standards, EY policies and regulatory requirements 
•    Organizes work in a way that appropriately prioritizes the needs of multiple internal and external stakeholders 
•    Produces, with limited supervision, complete and accurate work within a range of functional activities

Technical excellence    

•    Compiles and assimilates information quickly and accurately identifies the most significant implications from that data 
•    Develops and maintains up-to-date knowledge in own functional area, sharing key learnings appropriately with colleagues 
•    Promotes knowledge sharing and conveys information tailored to audience needs, using graphics, tables and models, where appropriate, to improve impact 
•    Proposes credible suggestions and options that effectively resolve business challenges

Supervision responsibilities:

No direct supervisory responsibilities

Job Requirements:

•    Due to the global nature of EY, you will be expected to team with colleagues in-person, and virtually, including across multiple time zones.

•    To effectively team remotely, a stable and reliable home internet connection is required.
•    To effectively team in person, you will be expected to work from the EY office in Manila (Taguig City) at least two days per week, depending on local policies.
•    Some international travel may be required as part of this role therefore, you must have a valid passport, or the ability to obtain one.

•    When working across multiple time zones, there may be occasions where you’ll be required to work outside of regular business hours. 

Education:

•    Fluent written and spoken English language skills are required.

•    Further language skills are not required, but additional Asian language skills, particularly Mandarin, Japanese, Malay, or Korean will be highly regarded

•    While not mandatory, a degree in a related discipline, typically Business, Travel and Hospitality and/or Procurement will be highly regarded

Experience:

•    You should have previous experience working in a Venue Sourcing agency, Destination Management Company or Travel Management Company. Individual must have at least 5 - 8 years of experience in the travel/hospitality industry including the meeting planning industry

•    Experience working with Microsoft (Office) 365, particularly Excel and PowerPoint, is required. Experience working with Microsoft Power Platform, particularly Power BI, Copilot Studio, and Power Automate is not required, but will be highly regarded.

•    Experience working in a similar role for a large, multinational organization, or for a travel management company is not required, but will be highly regarded

•    Experience working in a cross-cultural, service-focused environment is not required, but will be highly regarded

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