Workplace Health & Recovery Manager

What if your career could have a lasting impact on you, and on the world? 

At EY we believe that whoever you are, your uniqueness helps us stand apart. 

We bring together extraordinary people, like you, to build a better working world.

What’s in it for you? 

As the Workplace Health & Recovery Manager, you will be responsible for the end-to-end claims and injury management of all workers compensation, salary continuance and other health related employee insurance claims across all Oceania jurisdictions. 

This role is responsible for ensuring all claims management policies, processes and frameworks are compliant with legislative requirements, effectively manage risk and achieve optimal outcomes for all employees and EY.

Some of your key tasks include:

• End-to-end claims and injury management of all workers compensation, salary continuance and other health related employee insurance claims across all Oceania jurisdictions.
• Ability to balance and efficiently manage high volumes of claims whilst maintaining high quality and positive employee experience.
• Ensure EY people understand their rights, entitlements and responsibility as it relates to workers compensation and injury management.
• Prepare and oversee the creation and implementation of Return-to-Work plans, through consultation with all relevant stakeholders. 
• Act as a subject matter expert for all claims and injury management processes, including workers compensation, salary continuance, and other health related employee insurance claims under EY policies.
• Develop and implement policies, processes and governance frameworks to ensure compliant claims management across all Oceania jurisdictions.
• Build and maintain strong relationships and partnerships across Talent and other business stakeholders to enable collaboration in the delivery of all claims management activities and projects. 

What we’re looking for

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go. 

• Tertiary qualifications in Allied Health, Workplace Health and Safety, or relevant industry experience, with return-to-work accreditation across multiple Australian jurisdictions and the willingness to undertake others.
• Minimum 5 years’ specialist experience across workers compensation schemes and injury management.
• Experience working across multiple insurers, insurance policies, agents, and with medical and health practitioners as part of claims management processes.
• Experience in working in a fast-paced, high-performing culture where the business is constantly evolving. 
• Strong understanding of, and experience in, multiple jurisdictional legislative requirements with Australian knowledge being essential, and New Zealand experience advantageous.
• Strong stakeholder management skills and experience in navigating and influencing complex stakeholder relationships. 
• Excellent written and verbal communication skills and ability to work collaboratively and maintain confidentiality and build trust.
• Experience in coaching and developing colleagues and leaders, with the ability to think critically and curiously, with an ability to challenge the status quo.
• Strong attention to detail and organisation skills, with knowledge of efficient and effective record management and case management systems.

What we can offer you

• A fabulous team and opportunity to create some awesome learning from scratch!
• Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment
• Discover how, when and where you can work at www.ey.com/au/flexibility
• Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness
• Discover the various ways our benefits can cater to your needs, across wellness, financial wellbeing, and family-friendly policies which include 26 weeks gender neutral paid parental leave at www.ey.com/au/benefits

The closing date for you to apply for this role is COB, Tuesday 5 November. 

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation

Apply now… we’re over 9,000 perspectives in Australia and we’re ready to welcome yours. 

 
Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We hold a collective commitment to continue to drive an environment where all differences are valued, practices are equitable, and everyone experiences a sense of belonging— where people are inspired to team and lead inclusively in their interactions every day. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com. Anything you tell us will be kept completely confidential.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

EY | Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider

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