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ServiceNow GRC Technical Consultant - Technology Consulting

Location:  Sydney
Other locations:  Anywhere in Region
Salary: Competitive
Date:  4 Jul 2024

Job description

Requisition ID:  1508449




If we inspire you to do the work you love, will you still call it work? 


At EY we believe that whoever you are, your uniqueness helps us stand apart. 


We bring together extraordinary people, like you, to build a better working world. 


What’s in it for you?   


As a leader in EY’s ServiceNow practice, you will play a pivotal role in delivering high-quality solutions using the ServiceNow platform. You will work closely with clients to understand their business requirements, desgn effective solutions, and ensure successful implementation and integration. 




  • Lead the development and execution of a comprehensive ServiceNow strategy that aligns with business goals for our customers. 
  • Develop strong relationships with key decision-makers, understanding their challenges and presenting ServiceNow solutions aligned to their business needs. 
  • Conduct impactful product demonstrations and presentations, highlighting the value proposition of ServiceNow for various industry needs. 
  • Oversee the entire ServiceNow lifecycle, including needs assessment, design, development, implementation, and ongoing maintenance. 
  • Lead and inspire a team of ServiceNow professionals, providing coaching, mentorship, and performance management. 
  • Configure the ServiceNow platform to meet specific business requirements. 
  • Stay up-to-date on the latest ServiceNow features and functionality. 
  • Continuously monitor and optimize the performance of the ServiceNow platform. 
  • Generate reports and dashboards to track key metrics and identify improvement opportunities. 


What we’re looking for 

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.  


  • At least 5-10 years of experience in ServiceNow consulting, with a focus on GRC and IRM. 
  • Proven expertise in configuring and implementing ServiceNow GRC/IRM/BCM/ITOM/HAM/SAM modules. 
  • ServiceNow Certified Technical Architect, ServiceNow Certified Master Architect, ServiceNow Certified Implementation Specialist – GRC or similar certification is preferred. 
  • Strong understanding of governance, risk management, compliance frameworks, and best practices. 
  • Experience with ServiceNow scripting (JavaScript, Glide), integrations (REST, SOAP), and data management. 
  • Excellent analytical, problem-solving, and communication skills. 
  • Ability to work effectively both independently and as part of a collaborative team. 


What we can offer you 



Acknowledgement of Country 


EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at 


Apply now… we’re over 9,000 perspectives in Australia and we’re ready to welcome yours.  

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We hold a collective commitment to continue to drive an environment where all differences are valued, practices are equitable, and everyone experiences a sense of belonging— where people are inspired to team and lead inclusively in their interactions every day. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. 


The exceptional EY experience. It’s yours to build. 





EY | Building a better working world 


Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

Apply now »