Senior Research Consultant, EY Studio+

EY Studio+ is one of the region’s largest insights, innovation and customer experience design practices. Its Market Research & Customer Insights team—formerly Sweeney Research, with over 50 years of history—became part of EY in 2014 and now operates as a fully integrated end‑to‑end research practice within Studio+.

The opportunity

We work differently: combining deep research capability with EY Studio+’s broader design, innovation and transformation expertise. Our team partners with commercial, government and non‑profit clients on complex, high‑impact projects and contributes to flagship EY thought leadership globally.

We are looking for people to join our Studio+ team as a Senior Research Consultants, who are passionate about understanding customers and communities, driven in your career ambitions, committed to creating meaningful change and making a difference for their clients.

Roles are available in both Warrang – Sydney  and Naarm – Melbourne. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.

Your key responsibilities

• Contribute across the full project lifecycle, working with researchers and consultants on qualitative and quantitative studies that inform CX, product and service transformation.
• Develop client‑ready materials including project designs, research instruments (e.g., discussion guides, questionnaires) and insight‑driven reports, supported by data analysis and visualisation.
• Mentor and motivate team members through on‑the‑job coaching, fostering an inclusive, collaborative and innovative project environment.
• Work with datasets to generate high‑quality insights and ensure rigorous quality control across surveys, data and client deliverables.
• Support business development through contributions to proposals and RFP responses.

What we look for     

To be considered for this role you must have:

• 2–4 years’ research and insights experience (agency or consulting), with strengths in quantitative and/or qualitative research and the ability to turn findings into actionable strategy.
• Strong analytical, interpretation and writing skills, demonstrated through transforming data into insights and business recommendations.
• Effective end‑to‑end project management, including managing competing timelines and delivering to milestones.

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• High proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Experience with Q, SPSS, Qualtrics or DisplayR for analysis or data collection.
• Strong client engagement, presentation and mentoring capability.

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy. 
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits     
• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Are you ready to shape your future with confidence? Apply today.

EY | Building a better working world 

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. 

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