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Senior Learning & Development Coordinator

Location:  Sydney
Other locations:  Anywhere in Country
Salary: Competitive
Date:  18-Jun-2022

Job description

Requisition ID:  841825

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 



The opportunity 


We are looking for a Senior Learning & Development Coordinator to assist the Oceania Assurance Talent Development team with the effective management, coordination and deployment of Assurance Service Line programs and initiatives across Oceania. 

This role requires high energy and enthusiasm and is an excellent opportunity to broaden your skills within a supportive and inclusive team environment. You will interact with the Assurance business on a daily basis as well as manage relationships with a broad range of other internal and external stakeholders. This role reports to the Oceania Assurance L&D program managers and ultimately the Assurance Learning Leader. 


This role is offered on a full-time, permanent basis and can be based in any of our offices in Australia or New Zealand. 


Your key responsibilities 


  • Lead the coordinators on the day-to-day tasks of their program roles
  • Support the deployment of key Assurance Talent Development initiatives which involves setting key dates, connecting with participants & facilitators, and communicating with key stakeholders across Talent and the Assurance business
  • Lead and support the Facilitator pool for relevant courses
  • Lead the coordination of all associated course and class logistics such as room bookings, catering, participant communications and distributing program materials
  • Coordinate all participant processes, working closely with our Global Delivery Services Team and Global Leaning teams as required
  • Maintain the Learning Management System (SuccessFactors) as required for all programs
  • Collate learning and development data for reporting using SuccessFactors and People Insights 
  • Oversee the responses to participant enquiries received in Team mailboxes 
  • Support the monthly finance process by ensuring all billings and accruals are submitted on a timely basis 
  • Budget management and reporting (ELA including)
  • Project manage a learning technical course portfolio


The position holder may be required to perform other responsibilities and tasks as required to achieve the agreed performance outcomes.


Skills and attributes for success

To qualify for this role, you should have 


  • Organisational and coordination skills including strong project and time management skills
  • The ability to plan and deliver work in line with cost and time constraints
  • Advanced knowledge of Word, PowerPoint, SharePoint for daily operations and for reporting requirements
  • A client-centric approach to work (proactive, responsive and insightful) coupled with the ability to build, develop and positively influence client and provider relationships
  • Effective oral and written communication
  • Ability to be flexible and adaptable to change
  • Ability to demonstrate effective team behaviours by participating in team meetings and events
  • Good understanding of adult learning principles
  • Detailed up-to-date knowledge of digiGAM and Australian Accounting Standards 


What we offer


  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
  • Continuous learning: personalised career development including coaching, experiences, and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


At EY, you’ll be rewarded and recognised based on your performance and our comprehensive benefits package can be tailored to your individual needs. 

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable, and everyone experiences a sense of belonging. If you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application via or  phone +61 3 8650 7788 (option 4).


We understand the importance of social distancing at this time so our recruitment and onboarding process may be managed virtually so we can continue to prioritise the safety and wellbeing of EY people, clients, guests, and the broader public.  


The exceptional EY experience. It’s yours to build. 


The preferred applicant will be subject to employment screening by EY or by their external third-party provider. 


EY | Building a better working world 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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