Senior Consultant - Business Transformation - Financial Services

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

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Senior Consultant - Businss Transformation

The opportunity 

As a Business Transformation & Customer consultant at EY, you will help organisations deliver successful outcomes through some of the Australia's largest and most complex transformation projects, be it unlocking operational efficiencies, or driving growth through customer-centric transformation; the opportunity to shape your career is yours. 

We are looking for people with the passion, curiosity and drive to make things better. Someone who is highly motivated self- starters and strong team players who like to push themselves, who can think strategically but enjoy 'rolling up their sleeves' and working closely with clients to get the job done. This role is based in Naarm–Melbourne and Warrang–Sydney.

Your key responsibilities 

• Assist clients with successful delivery of their business transformation projects across areas such as: 
  • Customer growth strategy 
  • Customer experience design and implementation  
  • Digital transformation  
  • Strategic cost reduction and operational efficiency  
  • Process optimisation and ways of working  
  • Operating model design 
• Deliver complex transformation programs spanning the entire lifecycle - from strategy through design and into implementation 
• Contribute to business development and account management activities such as pursuits, proposals and managing key relationships 

What we look for      

To be considered for this role you must have hands-on experience in delivering projects / programs involving business and/or technology transformation, preferably within the financial services environment.

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.  

• A structured approach to critical problem solving 
• Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable 
• Strong capabilities in understanding business operations, sales, service and marketing transformation, and the ability to leverage insights for strategic decision-making 
• Good communication skills, both written and verbal, with the ability to present complex technical/business concepts clearly and confidently to both internal and external stakeholders 

What we offer you 

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment 
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.  
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally ey.com/au/benefits 
• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience. 

Acknowledgement of Country 

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous 

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. 

Are you ready to shape your future with confidence? Apply today.  

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EY | Building a better working world 

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. 

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation. 

EY | Building a better working world 

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. 

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.