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Operational Support - Indirect Tax

Location:  Sydney
Other locations:  Primary Location Only
Salary: Competitive
Date:  4 Nov 2023

Job description

Requisition ID:  1428922




What if we didn’t focus on who you are now, but who you could become?


At EY we believe that whoever you are, your uniqueness helps us stand apart.

We bring together extraordinary people, like you, to build a better working world.


What’s in it for you?


EY's Indirect Tax team is seeking a highly skilled and experienced Operational Support member to join our team in a client facing role. If you have a strong understanding of bookkeeping and accounting principles, as well as knowledge of GST compliance obligations, this role is an excellent opportunity for you. We especially encourage return-to-work candidates to apply, as we value your expertise and commitment. We understand the importance of flexibility and work-life balance, so we also offer part-time options to accommodate your needs and priorities.


In this position, you will be responsible for tracking compliance engagements, managing timelines, and ensuring that all commitments are met in a timely manner. You will also be responsible for managing the distribution of BAS pre-fill and client information to offshore teams, reviewing their work, and providing feedback to improve quality.


As our Operational Support, your main responsibilities include:  


  • Track compliance engagements and manage timelines to ensure all commitments are met in a timely manner.
  • Manage the distribution of BAS pre-fill and client information to offshore teams and review their work.
  • Assist clients with BAS lodgements and obtaining PDF lodgement receipts as requested.
  • Filing compliance-related documents, uploading SOWs, and using OGM.
  • Assist with WIP and debtor management, including time and expense reports, bill preparation, and ETC WIP adjustments.
  • Communicate effectively with offshore teams, PAPDs, and clients.
  • Retrieve activity statements and integrated client accounts required by GDS from the ATO Portal.
  • Assist with ABN and GST registrations and updates to client details.
  • Contact the ATO for GIC remissions and other matters as necessary.
  • Review BASs prepared by offshore teams and ensure that they are of high quality.


What we’re looking for


Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.


  • A strong understanding of bookkeeping and accounting principles, including experience with BAS preparation, ABN and GST registrations, and activity statements.
  • Strong experience in compliance management and team management.
  • Excellent communication skills and the ability to communicate effectively with offshore teams, PAPDs, and clients.
  • Familiarity with engagement management tools and processes.
  • Strong attention to detail, with the ability to review BASs and other documents for accuracy and completeness.
  • The ability to work independently and demonstrate strong problem-solving skills.
  • Familiarity with the ATO Portal.


What we can offer you



Acknowledgement of Country


EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at


Apply now… we’re over 9,000 perspectives in Australia and we’re ready to welcome yours.

At EY we take inclusivity seriously, and we’re committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.


The exceptional EY experience. It’s yours to build.


EY | Building a better working world 


Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.



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