Oceania Operations Associate

Oceania Wavespace Operations Associate – Supervising Associate 

The opportunity 

As our Oceania Wavespace Operations Associate, you’ll own the business and operations function for EY wavespace across Oceania. You’ll work at the centre of a high‑energy, fast‑moving environment, collaborating with wavespace leaders, the broader EY network and clients to drive operational excellence, performance insights and outstanding experiences. 

You’ll develop a deep understanding of the value EY wavespace brings and will champion critical stages of our end‑to‑end experience - ensuring every engagement delivers impact, clarity and momentum. 

This is a hybrid position, based in Warrang – Sydney, with a strong onsite presence in our wavespace location. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options. 

Your key responsibilities 

• Champion exceptional internal and external client experiences, acting as a confident first point of contact and guiding enquiries through thoughtful triage and scheduling. 

• Drive wavespace performance through reporting, financial reconciliation and ownership of operational dashboards and platforms, turning data into clear, actionable insights. 

• Lead operational excellence initiatives, identifying and implementing process improvements that streamline delivery, uplift efficiency and support scalable growth. 

Skills and attributes for success 

• Experience working in a complex environment with multiple stakeholders and competing priorities. 

• A strong eye for process improvement, operational planning and continuous improvement. 

• Excellent written and verbal communication skills, with confidence engaging clients and senior stakeholders. 

• Strong organisational skills, with the ability to manage multiple concurrent workstreams and deliver with attention to detail. 

• Proficiency with tools including Excel, PowerPoint, Microsoft Teams, CoPilot and SharePoint, as well as experience or curiosity around AI tools and the way they can enable work. 

• A self-starter mindset with strong business acumen, adaptability and a collaborative, team-first approach. 

• Willingness to learn and lean into new challenges and unfamiliar ways of working. 

What we offer you 

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment 

• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.  

• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits      

• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience. 

Acknowledgement of Country 

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous 

Inclusiveness is core to who we are and how we work together, driving value for our people and for our business. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. 

Are you ready to shape your future with confidence? Apply today.  

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EY | Building a better working world 

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. 

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