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Market Research - Observational Studies & Face-Face Interviewing - Newcastle

Location:  Sydney
Other locations:  Primary Location Only
Salary: Competitive
Date:  13 Feb 2026

Job description

Requisition ID:  1685501

At EY, we’re all in to shape your future with confidence. 

 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

 

Join EY and help to build a better working world.

 

 

Market Research - Observational Studies & Face-Face Interviewing - Newcastle

 

The opportunity

 

As a Market Researcher, you will play a key role in collecting data through observations and face-to-face interviews. You will assess the quality of service providers based on specific criteria and conduct short form surveys with the public about their experience.

 

Work Locations: Observations will take place on client services during transit in the greater Hunter region, or at their depot locations before departure (these will require a personal vehicle, with additional compensation provided).

 

Work Schedule: This project runs throughout March, with shifts starting as early as 4am and ending as late as 5pm, typically lasting 6 to 8 hours (depending on your availability).

 

Training: Successful applicants will receive 2 days of paid training at our Sydney office, which is mandatory for the role.

 

 

 

What we are looking 

 

Key Responsibilities

  • Minimum availability of three days per week, including weekends.
  • Flexibility for early morning and late shifts.

 

Skills and Attributes for Success

  • Residing in Newcastle or Hunter region.
  • Eligibility to work in Australia.
  • Strong spoken and written English skills.
  • Access to a personal vehicle is preferred but not required.
  • Attention to detail and maintaining data integrity.
  • Willingness to work outdoors for various shift lengths.

 

Additional Skills (Preferred but Not Required)

  • Excellent communication skills.
  • Understanding of quality standards in market research.
  • Experience in market research is a plus but not essential.

 

What we offer you:

 

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

 

  • Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences. Personalised career development | EY - Australia 
  • Above-award hourly rates: per NUW and AMSRO agreement.
  • Paid travel time: as per AMSRO agreement.
  • Paid training: under ISO 20252.
  • Opportunity to work with a leading global professional firm known for its positive company culture!

 

 

Acknowledgement of Country

 

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Diversity, equity, and inclusiv​eness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

 

 

Are you ready to shape your future with confidence? Apply today. 

 

The hourly rate commences at $32.26. The rate increases to $38.43 after 50 hours (unless you have already obtained these hours with a previous Market Research employer)

 

 

 

 

EY | Building a better working world 

 

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. 

 

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