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Market Research - Observational Studies & F2F Interviewing - Central Coast

Location:  Sydney
Other locations:  Primary Location Only
Salary: Competitive
Date:  10 Oct 2025

Job description

Requisition ID:  1651868

At EY, we’re all in to shape your future with confidence. 

 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

 

Join EY and help to build a better working world.

 

 

Market Research - Observational Studies & F2F Interviewing - Central Coast

 

The opportunity

 

As a Market Researcher, you’ll be at the forefront of our data collection process. The program measures the quality and consistency of service providers with an observational mindset from a set list of criteria delivered from the client, as well as face to face interactions with the public with a short form survey. Interactions will be undertaken while in transit on our client’s services around the Central Coast region.


The collected data will be utilized to develop reports for client-centric strategic planning.

 

This market research project runs throughout November. Shifts start as early as 7am or ends as late as 8pm with the average lengths are typically between 7 to 8 hours. 

 

Applicants deemed potentially suitable will be invited to complete an online interview. For successful Applicants, you will be contacted for paid training to be held at our Sydney office. Attendance is mandatory to be considered for the role. Those who perform well and have good availability may be offered work on other casual projects.

 

 

Your key responsibilities 

 

  • Minimum availability of three days per week (weekends inclusive)
  • Project will have shift start time from 7am or late finish at 8pm – availability for these times will be required. 
  • Currently living within Central Coast region

 

 

Skills and attributes for success

 

  • People from all walks of life and ages
  • Excellent communication skills with respondents, stakeholders, and greater EY Studio+ team
  • A strong interest in the data collection process and adherence to data integrity
  • Ability to understand and follow correct procedures with minimal errors
  • Punctuality, respectfulness, and professional presentation
  • A commitment to personal safety and an understanding of workplace health and safety
  • Comfortable working in an outdoor environment and on the move for the duration of your shift

 

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.  

 

  • Eligible to work in Australia
  • Experience in market research will be highly regarded but not essential.
  • Previous shift work experience and time management skills
  • Willingness to work on your feet in outdoor environments for various shift lengths and times.
  • Adaptability to work in dynamic environments and across various field research programs.
  • Proven understanding of the standards relating to quality data in market research (accuracy, consistency and integrity)

 

 

What we offer you:

 

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

 

  • Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
  • Above-award hourly rates: per NUW and AMSRO agreement.
  • Paid travel time: as per AMSRO agreement.
  • Paid training: under ISO 20252.
  • Opportunity to work with a leading global professional firm known for its positive company culture!

 

 

Acknowledgement of Country

 

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Diversity, equity, and inclusiv​eness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

 

Are you ready to shape your future with confidence? Apply today. 

 

The hourly rate commences at $32.26. The rate increases to $38.43 after 50 hours of fieldwork (unless you have already obtained these hours with a previous Market Research employer)

 

EY | Building a better working world 

 

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. 

 

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