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Deal Solutions Designer Managed Services

Location:  Sydney
Other locations:  Anywhere in Country
Salary: Competitive
Date:  Dec 4, 2022

Job description

Requisition ID:  1029867

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 


Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

The opportunity

The selected candidate will: 

  • Deal Architecture & Solutioning for mid-large-scale managed services deals.
  • Develop deep understanding of EY ‘Global Managed Services’ drivers, products, tools & processes to stitch the right solution that delivers managed services to clients 
  • Hands on in creating E2E solution architecture with an alignment with overall EA (Enterprise Architecture) and IT Roadmap of specific clients.
  • Bringing the outside in approach, ensure an objective analysis and provide actionable recommendation in the form of underpinned solutions.
  • The DSD must be able to integrate all architecture disciplines (Data, Applications and Technology)
  • Understand the impact of (emerging) technology, and when this will have impact in what form and how does the business and IT capture that value (translation of potential and impact).
  • Identify ways to reduce costs and bringing efficiencies through strong expertise and working knowledge of EY’s technical & business architecture  
  • Pro-actively contribute to the development of the Architecture community and be an ambassador for good Architecture. Assist in onboarding new architects.
  • Maintain relationships with relevant delivery / competence center teams.
  • Pro-actively contribute to the development of the Architecture community and be an ambassador for good Architecture. Assist in onboarding new architects.
  • Interact with stakeholders on architecture issues and strategic improvements where such expertise is required.
  • Help shape RFP responses and bring in incisive insights from Tech experience.
  • Collaborate with Service Delivery Managers and technology product managers to “handover” detailed solution plans after deal closure. 



Your key responsibilities


  • As an EY Global Managed Services – Deal solution designer (DSD), you directly help EY & clients with a highly efficient, optimized and precise deal proposal to transition, manage & transform their business. 
  • Client Interaction: As a trusted advisor, you will harvest requirements from the client and translate these into a solution that meets the objectives and deal principles agreed with the client. You will define the deal scope & overall proposal with close consultation & diligence with the Global Managed Services solution architect. You would do so by leveraging upon your technical knowledge, experience & deep understanding of both – project scope & EY’s technology (Client Technology) capabilities/products. You are a technical leader, serving as a liaison among business partners, delivery leadership and project stakeholders.
  • Deal shaping: This is critical role in the deal architecture & solution design lifecycle cutting across all deal development phases. DSDs are technical leaders with strong understanding of technology and ability to apply it to drive business outcomes. DSDs will provide guidance for the solution & deal definition, architectural thought leadership, ascertain technical delivery possibilities & costs involved for the top critical business solution implementations - based on various available EY Client Technology products, tools & processes. 
  • Technical proposal development by working with a wide variety of internal stakeholders namely product owners (CT Technology Officers and product managers), Offering Owners (in the Service Lines), CT Delivery teams and service line delivery and GDS (Global Delivery Services). 


Skills and attributes for success


  • Strong tech background – stints in deal development, architecture & strategy or being associated with a technology start-up.
  • Having worked on large scale multi-technology, data, analytics deals.
  • Technology all-round expertise – Applications, Infrastructure and platforms.  
  • Having technical / data / application / integration architecture experience.
  • Responding to RFPs.
  • Expertise on solution write-up, making client presentations.
  • Good Communication Skills in English both written and spoken. Ability to interact with a global audience of customers, partners and a global team
  • Good business acumen with outstanding ability in developing strategic ongoing customer relationships, gaining trust of stakeholders and respect for the company through technical leadership.
  • Ability to identify technical risks before they occur and to develop mitigation and avoidance strategies.
  • Leadership & negotiating skills and ability to drive change using influence and networking.


To qualify for the role, you must have


  • BS/MS in Computer Science, Engineering, or a related field. 
  • 10+ years of technology, business development & thought leadership.


Ideally, you’ll also have


  • Experience in Managed Services /Outsourcing presales activities.
  • Experience in the following solutions/ technologies will be an added advantage: Finance Transformation, Accounting &   Enterprise Resource Planning (ERP), Vendor Risk Management (VRM) .  (Eg : SAP , Dynamics 365 Finance , ServiceNow VRM  )
  • Knowledge in any cloud solutions (SaaS, PaaS)
  • Experience in offshore/onsite working models and working with different geographies and cultures.
  • Knowledge on service management framework, especially on areas of service strategy and design (ITIL V3/V4) would be an added advantage
  • International and domestic travel. 


What we look for


  • A self-starter, independent-thinker, curious and creative person with ambition and passion!


What we offer

As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: 


  • Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.
  • Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.


We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.


EY | Building a better working world 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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