Asia-Pacific Assurance Communications and Engagement Leader

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Brand, Marketing and Communications (BMC) function has an important role to play in helping to achieve EY’s ambition to create long-term value as the world’s most trusted, distinctive professional services organization. We work hand in hand with the business to take services and solutions to market; bring our purpose, building a better working world, to life for our people, clients and communities; engage our people and build a high performing culture; and to build the commercial value and emotional resonance of the EY brand.

Through the collective power of BMC, and the other teams and specialists we work with, we aim to build a better working world by driving commercial value through distinctive marketing and communications that deliver measurable market impact.

BMC also includes a number of teams who are responsible for content development, editorial, webcasts, events-staging, strategy, planning and operations. Through the collective power of BMC, and the other teams and specialists we work with, we aim to build a better working world by driving commercial value through distinctive marketing and communications that deliver measurable market impact.
 

The opportunity

In the Asia-Pacific Assurance Communications and Engagement (C&E) Assistant Director role, you will work closely with Global, Area and Region teams supporting the Assurance service line. Reporting to the Asia-Pacific Assurance BMC Leader, you will work closely with the Asia-Pacific Assurance Managing Partner, the Global Assurance C&E Leader and the broader Asia-Pacific BMC team to internally communicate and engage our people and partners in the Assurance service line and beyond.
 

Your key responsibilities

The Asia-Pacific Assurance C&E Leader role will primarily drive the delivery of internal communications programs in line with the broader integrated Brand, Marketing and Communications (BMC) plan. 

Key responsibilities include:

• Manage relationships with key Assurance stakeholders across the BMC organization and across Asia-Pacific, establishing sponsors and subject matter resources for programs. 
• Produce communications on a range of topics and contribute to firmwide messaging on strategic issues such as audit quality and business transformation. 
• Produce written internal communications from Asia-Pacific Assurance Leaders and provide counsel on best practice; cadence, timing, channels and communication innovations
• Enable and deploy BMC C&E programs in the Area, working with the business to find sponsors and champions.  
• Collaborate with the Asia-Pacific Assurance BMC leader to create strategic C&E programs that align with Assurance business priorities to achieve strong business results and exceptional internal engagement. 
• Produce written and visual internal communications from Asia-Pacific Assurance Leaders and provide counsel on best practice and communication innovations. 
• Work with the entire BMC team to align internal messages, ensuring consistency across all brand, marketing and communications
• Work collaboratively with Area and Region BMC teams within Asia-Pacific to support deployment and customisation of Global and Asia-Pacific programs
• Heavily support the Asia-Pacific Assurance Technology and Strategic Enablement function in communicating and engaging audit people across Asia-Pacific on the audit transformation agenda
• Provide guidance, information and support to enable successful deployment of relevant internal programs
• Support methods for driving innovation and change across the organization; key focus on change management communication in preparation for upcoming organizational transformation
• Maintain up-to-date knowledge on issues and topics relevant to Assurance, market trends and the long-term implications these might have on EY’s brand strategy generally

 
This role is based in Asia-Pacific, preferably in Hong Kong and Singapore
 

Skills and attributes for success

• Understanding of the Assurance business, particularly the audit practice 
• Technical: Excellent written and verbal communications skills.
• Extensive communication experience including development of communications plans and a diverse range of communication tactics such as copywriting, speech writing, presentation development and visual production.
• High level of influencing and networking skills across all levels of stakeholder engagement.
• Exceptional attention to detail, demonstrated reliability and self-initiative.
• Stakeholder management: experience understanding, aligning and proactively resolving a wide range of issues at the most senior levels within a large, matrix organization. 
• Change management: comprehensive knowledge of the change process and implementation best practices to drive action and advocacy as part of change initiatives.
• Business acumen: Demonstrates the knowledge, skills and abilities concerning global business fundamentals, business models, ethics, competitive analysis and cross-cultural/geographical sensitivities.
• Ability to work under pressure and to tight deadlines, managing multiple priorities effectively
• Ability to synthesize complex information into simple, high impact messages
• A willingness to work remotely and flexibly in a self-motivated and autonomous fashion whilst retaining close contact with the Asia-Pacific Assurance BMC Leader (this may at times include evenings and early mornings due to time zones).
• Agile, dynamic and willing to go the extra mile.
   

To qualify for the role you must have 

• Demonstrate a sound understanding of professional services industry 
• Minimum eight years of strategic internal communications experience with a global organization and/or complex organization, with a focus on Internal Communications and Engagement
• Experience working in diverse teams
• Outstanding communication abilities 
• Experience of working effectively in a cross-cultural/cross-time zone environment for multiple stakeholders and audiences including with virtual high-performing teams.
• A proven ability to be flexible and shift priorities based on business needs
• Bachelor’s degree (or equivalent area of study).
• A strong understanding of change management and working with the change management function to deliver major business transformations
• Cultural awareness and sensitivity, as this role will involve daily interaction with people in countries around the globe
   

Ideally, you’ll also have 

• Knowledge of finance and accounting 
• Experience working in internal and external communications 
• Experience with the use of a variety of digital channels to deliver initiatives to targeted audiences
   

What we look for

We’re looking for an experienced communications professional who can build strong relationships with internal stakeholders and bring both creativity and consistent quality to this critical content area for EY.   
 

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team. 

The exceptional EY experience. It’s yours to build.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
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