ServiceNow Developer (Senior Associate), Technology Consulting

The Opportunity:

We are seeking a ServiceNow Developer with strong hands-on development and implementation experience across multiple ServiceNow modules. The successful candidate will be responsible for designing, developing, configuring, and implementing scalable ServiceNow solutions while working closely with business stakeholders, solution architects, and project teams to deliver enterprise transformation initiatives.

Key Responsibilities:

• Design, develop, configure, and customize ServiceNow applications and platform capabilities.
• Deliver end-to-end ServiceNow implementations, enhancements, and integrations.
• Configure workflows, catalog items, forms, business rules, client scripts, UI policies, and Flow Designer solutions.
• Develop integrations using REST and SOAP APIs.
• Support CMDB design, data governance, and service mapping initiatives.
• Participate in solution design workshops and translate business requirements into technical solutions.
• Perform unit testing, defect resolution, deployment support, and documentation.
• Collaborate with cross-functional and client teams to ensure successful project delivery.
• Provide ongoing support and optimization of ServiceNow environments.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Minimum 3 years of hands-on ServiceNow development experience.
• Strong expertise in ServiceNow development including scripting, workflows, integrations, and platform customization.
• Hands-on implementation experience in at least 2 of the following ServiceNow modules:
  • IT Service Management (ITSM)
  • IT Operations Management (ITOM)
  • IT Asset Management (ITAM)
  • Configuration Management Database (CMDB)
• Hands-on experience with ServiceNow Strategic Portfolio Management (SPM).
• Experience with JavaScript, HTML, CSS, and ServiceNow APIs.
• Experience building integrations using REST and SOAP web services.
• Good understanding of ITIL processes and IT Service Management best practices.
• Strong analytical, troubleshooting, and problem-solving skills

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.