Senior Manager - HR Systems implementation-Digital Workforce Transformation

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

We are looking for a Senior Manager to join our rapidly growing Digital Workforce Transformation practice in Toronto. Whether your passion is devising and driving large scale change strategies, organizational design or transforming HR organizations, we cultivate innovation and purpose. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities. 

Your key responsibilities

• Demonstrate a thorough understanding of complex change concepts specifically within HR technology and implementation. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget. 
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high-quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Clear and concise documentation. Documentation of final client deliverables should be tailored to the audience, highlight critical findings or decisions.  Documentation varies from project level requirements, design, strategy and plan execution approach to executive level presentation materials.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%

Skills and attributes for success

• Project management experience
• Work collaboratively in a team environment (knows when to lead and when to follow)
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem-solving skills – being able to clearly define or clarify problems, determine appropriate solutions and tailoring to client needs
• Business analytical skills – making observations, anticipating client and management needs or expectations
• Excellent oral and written communication skills, including proficiency in Excel and Powerpoint
• High level of motivation and a self-starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic

To qualify for the role, you must have

• A Bachelor's degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience
• Approximately 4+ years of experience in providing advisory services and experience working with clients on solution gap opportunity analysis/recommendations, and leading business process design as well as enhancements
• Experience with HCM / HR Technology implementation and knowledge such as SAP, SuccessFactors, Ceridian, Workday, UKG Dimensions, Kronos, Oracle etc. 
• Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support
• Demonstrated record in driving revenue within existing clients and in developing new prospects at the "C" level of Fortune 500 companies
• Willingness to travel on short notice, travel is estimated at 30%

Ideally, you’ll also have

• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

What we look for

We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.
 
What we offer
 
At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the LGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.