Technology Consulting - Digital Engineering - CDP - Solution Engineering - Agile Delivery - Staff

Technology Consulting - Digital Engineering - CDP – Solution Engineering – Agile Delivery - Staff Consultant

EY advises clients to envision, articulate, architect, assess, plan and implement leading edge solutions to efficiently run their businesses and/or provide value to their customers. These service areas span E-commerce, Digital Experience, Mobile Applications, Digital Platforms, Digital Technology Strategy, and Digital IT Operations.

The opportunity

In this rapidly growing area, you will have the opportunity to spread your wings and develop a broad skillset to meet the evolving demands of the digital landscape. Most of your time will be spent embedded with our clients’ team helping turn strategy into reality while continuing to innovate and remain competitive in ever-changing industries.

Your key responsibilities

As a member of our Product Managment team, you will be responsible for understanding, documenting and refining the desired user experience and necessary requirements for digital products for our clients.  You will work side by side with the client to translate their user experience vision into reality.

Essential Duties and Responsibilities

• Assist with realizing the strategic vision and roadmap of a product through the development of scope, definition and design, including journey maps, flow diagrams, feature map, user stories and/or other critical deliverables
• Working in product teams through agreed upon phases of product lifecycle, assessment, requirements definition, vendor selection, risk analysis, customization, testing, training and rollout of a client's product lifecycle
• Document feature sets and user stories/business requirements based on identified business needs and priorities, as well as product research and platform specifications.
• Document and maintain product roadmaps.
• Develop a strong point-of-view and recommend design solutions based on the desired user experience via multiple inputs rather than just relaying requirements.
• Collaborate with development, QA, and business team members throughout the development process and address questions and issues as they arise.
• Participate in discussions to minimize scope and effort when timeline constraints exist and recommend shifts in priority where they may be needed.
• Complete opportunity assessments in a quick-to-market agile environment. Including: synthesizing business requirements, identifying required capabilities and calling out areas of uncertainty and recommending solutions.
• Support prioritization and sequencing of product and backlog refinement based on input from the Product Owner.
• Assist team with testing of new functionality.
• Monitor industry trends and identify opportunities to improve existing customer facing products.
• Leverage analytics data, customer survey and other feedback to find opportunities for improvement.
• Partner with Site Operations and support teams to triage and prioritize product issues.
• Work across teams and projects to synchronize and manage deliverables
• Document and review test scripts and ensure requirement trace-ability
• Proactively identify issues and partner with Operations, Support and peer teams to provide timely resolutions.
• Negotiate and resolve problems and escalate as required.
• Act as a product evangelist to build awareness and understanding across the enterprise
• Working directly with creative, business and technical team members to identify interdependencies and define and document requirements that adhere to technical constraints
• Perform other duties as assigned.

To qualify for the role you must have

• Bachelor's degree or equivalent experience
• Minimum 1 years of experience in a digital related field (technology, design, etc.)
• Good written and verbal communication, presentation, and technical writing skills, coupled with an interest in further developing and integrating enterprise business processes with technology skills
• Strong problem solving/critical thinking skills.
• Passion for working in a fast-paced agile digital environment.
• Relevant agile software development or Product Analyst experience with a track record of delivering successful customer facing site features and improvements to back end systems.
• Good understanding of key digital technologies within your area of focus and/or hands-on experience in software development and web technologies.
• Excellent analytical skills with an understanding of how to build and measure benefits.
• Superior relationship building with cross-functional teams to deliver results through excellent partnership, communication and negotiating skills.
• Ability to prioritize multiple tasks, meet deadlines, and adapt to changes in requirements
• Attention to detail with the ability to work independently, manage multiple deadlines, adjust priorities, and work in a continuously changing environment to meet critical deadlines.
• Highly motivated to be self-sufficient and able to operate without close supervision.
• .Ability to travel up to 80%

Ideally, you’ll also have

• Prior consulting experience highly preferred
• Experience with Gherkin in defining acceptance criteria

• SAFe Product Owner certification or equivalent

What we look for

We’re interested in passionate people with a strong vision and a desire to stay on top of trends in the Digital Product space. If you have the desire to help businesses achieve their digital strategy, this role is for you. 

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects, both through established programs and on-the-job training
• An excellent team of senior colleagues, dedicated to coaching and mentoring, as well as managing and varying your workload

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Join us in building a better working world.  Apply today.