Service Delivery Center - Financial Services Organization - QA Automation Guidewire Manager

Service Delivery Center Senior – Financial Services Organization – QA Automation Guidewire Tester: This position could be located in TX (primary), FL, GA.

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry.  This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based Financial Services clients.  If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The Opportunity

Innovation and automation are at the heart of what we do every day. You must stay on the leading edge of technology and use it to create bespoke solutions to solve problems for our clients. Specifically, your mission will be to design, build, deploy and customize complex technical solutions to accelerate and streamline software application delivery and system integration projects.

See examples of our work here: https://www.youtube.com/playlist?list=PL3ZOd0y-i_r41oVev0pqtntzI-oKTm1Mm  

And hear us talk about leading technology, our patented technology and thought leadership here: https://www.youtube.com/watch?v=0blgIGDLwds&list=PL3ZOd0y-i_r5jCKYgzCL23hdpqmFCpTQe&index=2   

Most of our projects are built in Java but you will also be exposed to different technologies including web (Angular, React, etc), other languages (.NET, python, etc), web/microservices and databases. A key part of innovation is using the right tool for the job so you’ll always have opportunity to learn and leverage new technology as it comes out such as machine learning, natural language processing (NLP) and data analytics.  Our clients look to us to solve their problems not just deploy software they could do themselves so this means you’ll be expected to build custom frameworks, tools and utilities such as custom automation drivers, JSON and XML parsers, integrations between tools and extend existing frameworks to provide new, cutting edge technologies.

Most of our work is specifically aimed at accelerating and enhancing software testing. Manual testing can be inefficient and many of today’s complex systems and technologies can’t be tested manually. Even traditional automated testing is outdated so it’s our job to build new tools and technology to do it better.

Your Key Responsibilities

Everything you’ll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients.  Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you’ll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you’ll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

Skills and attributes for success

• Works directly with the client engagement and delivery center leadership teams on executing the Engagement Management Framework
• Conduct tests and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client requirements
• Planning, designing and implementing tools or assets to solve complex problems, including primarily custom Java-based tools and frameworks
• Developing client relationships across multiple levels and support sales efforts
• Contributes consistently to the development of technical solutions throughout the solution delivery center
• Leads team meetings (e.g., status meetings)
• Provides detailed review of team’s work product (i.e., associates and analysts)
• Produces high-quality deliverables with no supervision

To qualify, you must have

• Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and at least 5 years of relevant work experience
• Passion and interest for solving problems using technology
• Seeing problems as challenges and opportunities, not roadblocks
• Technical knowledge with all aspects of the software lifecycle including design, architecture, development and testing
• 5 years of experience and strong knowledge in Java and OOP concepts
  • Knowledge in common Java libraries and concepts such as linked hash maps, serialization, etc
  • Experience in Java development and architecture best practices
• At least 2 years of experience with test automation using tools such as Junit, Selenium, RESTAssured
• Deep experience on Guidewire InsuranceSuite and DuckCreek products with related technology stack across Portals (ProducerEngage, CustomerEngage, ServiceRepEngage), Enterprise data systems, and integration experience working with external vendors.
• At least 2 years of Guidewire experience
• Experience working in the insurance sector
• Experience on API integrations with hands on experience in implementing API and integration automation processes
• At least 2 years of experience with at least 3 of these concepts:
  • Design, implementation and usage of complex test automation frameworks
  • Data querying (Example: SQL)
  • Data analytics and statistics (variant distribution, data sampling, trend analysis, predictive modeling or forecasting)
  • Any sub-area or use case of Artificial Intelligence (machine learning, natural language processing, etc)
  • CICD implementations and tools (example: Jenkins, Ansible, GitLab)
• Working knowledge in web technologies such as Angular, React, HTML/CSS, etc
• Innovative and creative mind to think outside of the box
• Resourceful and able to find possible solutions to problems individually and within a team
• Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment
• Sharing your knowledge and developing engagement tools and enablers to build capability for the practice
• Developing client relationships across multiple levels and support sales efforts
• Effectively leading and mentoring others technically and professionally

Ideally, you’ll also have

• Certifications or degree specializations in application development, analytics, test automation or artificial intelligence preferred
• Guidewire certification preferred

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you’ll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you’re serious about progressing and ready to take on some of our clients’ most complex issues, this role is for you.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects, both through established programs and on-the-job training
• An excellent team of senior colleagues, dedicated to managing and varying your workload
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.

Apply now.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.