SDC Regulatory Compliance Senior Delivery Manager

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! 

Regulatory Compliance sits within Financial Services Risk Management (FSRM) and focuses on supporting financial services clients with adhering to regional and global regulatory requirements, including but not limited to banking regulations, consumer regulations, investment advisor requirements, sector-specific regulations, and broker-dealer compliance. Regulatory Compliance encompasses three different service offerings: Financial Crimes Compliance, Consumer and Enterprise Compliance, and Sector Compliance. As we continue to deliver a broad range of risk management services to financial services firms, we need your help to build the capabilities of our Service Delivery Center.

The opportunity

As a Senior Manager you will play a key role in defining the evolution of regulatory compliance while helping financial institutions combat global illicit finance. Join our industry-defining team focused on regulatory compliance, anti-money laundering and a broad range of financial crimes matters. We use unparalleled insights into regulatory compliance and financial crimes issues to rebuild compliance programs, implement critical enhancements, and respond to regulatory attention.

Your key responsibilities

Effectively managing teams with diverse backgrounds to deliver exceptional quality work and service to our clients. Fostering an innovative and inclusive team-oriented environment while counselling and mentoring others. Driving high quality work products within expected timeframes and budget. Monitoring progress, managing risks and ensuring key stakeholders are kept informed about progress and expected outcomes. Staying current on business and industry trends relevant to our clients, including the latest regulatory developments, industry practices, and government and law enforcement focus on various regulatory compliance issues. 

Skills and attributes for success

Delivering client requirements in a regulatory driven environment, process improvements, and understanding operationally complex Know Your Customer and transaction monitoring engagements, among other financial crimes compliance-related responsibilities. Developing relationships with team members across all teams.

To qualify for the role you must have

• Minimum of 8 or more years of work experience related to operational management in the financial services industry
• Analytical skills, especially those related to understanding money laundering trends and other financial crimes.
• Strong proven communication skills demonstrated through effective writing and presentations to clients and internal stakeholders.
• Effective leadership, project management, and teamwork skills.
• An understanding of financial products and services including those related to depository institutions, wholesale banking, insurance, asset management, securities, financial technology or private equity.
• A degree in business or related discipline
• An interest in working in an environment which encourages continuous learning, development and identification of opportunities for improvement of individual and team performance.
• A willingness to travel on an exception basis for client needs.

Ideally, you’ll also have

• Experience related to payment operations, including processing of real-time settlement networks, and/or experience with transaction monitoring, Know Your Customer, or sanctions screening technology systems.
• Demonstrated people management experience managing large teams in a metrics driven, quality and production environment.

What we look for

You should be ready to quickly juggle multiple responsibilities, including delivery of exceptional quality work to our clients, managing teams, providing coaching and mentorship to junior colleagues, and taking part in internal firm development such as recruiting, training, and other initiatives. You’ll be adept at sharing knowledge across a variety of anti-money laundering and financial crimes related topics.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.