Senior Manager - Business Continuity Management, Crisis Management, and Resilience

EY – Digital Risk Consulting 

Senior Manager – Business Continuity Management, Crisis Management, and Resilience 

EY is the leading Big-4 professional services firm committed to ‘shape the future with confidence’. The fast pace of today’s business cycle, along with rapid developments in business, operational, and technological spaces, presents growth opportunities and uncertainties for today’s business leaders and workforce. EY Digital Risk Consulting team is fully engaged with these developments that are rapidly reshaping entire industries and economies, leading to a redefinition of their risk profiles. 

Within the MENA region, EY is actively engaged with all sectors of the economy and supports the vision of national leaderships, especially in the GCC countries. EY is dedicated to helping our clients in all sectors anticipate the uncertainty they face in doing their business and work closely with them to help effectively manage the risk. Technology is a major component underpinning the transformation programs. EY Risk Advisory and especially the Digital Risk team is currently looking to scale up the capabilities and skills on hand to serve the increasing demands of our clients in their sophisticated technology environments. 

The opportunity 

In your role as a Senior Manager with EY MENA Consulting, you will be among the senior executives of EY Digital Risk competency operating as one team across different MENA offices to serve our MENA clients. You will contribute to our account-centric growth strategy focusing on issue-based and competency-driven client needs. That's what differentiates EY in the consulting marketplace. 

For these reasons, opportunities with the Digital Risk practice lead to tremendous career progression potential. You won’t find a culture like this anywhere else, so if you are looking to work with knowledgeable, people-oriented colleagues, this is a great place to be. 

Your key responsibilities 

You will help our clients evaluate and enhance their business, focusing on managing the risk arising from ongoing technology developments and the resultant fast-paced changes in their business and operational processes. Specifically, you will: 

• Lead and manage projects related to Business Continuity Management, crisis management, and resilience. 

• Develop and implement strategies to ensure business continuity and resilience in the face of disruptions. 

• Provide expert advice on crisis management and recovery planning. 

• Collaborate with various departments to ensure a comprehensive approach to risk management. 

• Build strong relationships and become a trusted advisor to your clients. 

Skills and attributes for success 

• Providing guidance and knowledge, participating in performing procedures focusing on complex, judgmental, and/or specialized issues related to technology-related risks faced by our clients. 

• Demonstrating a thorough understanding of emerging technologies, complex information systems, and the client’s business/industry. 

• Maintaining and enhancing relationships with client management, managing expectations around effectively delivering the engagements with successful closure and timely collections. 

• Demonstrating excellent project management skills, inspiring teamwork, and responsibility with team members. Using current technology/tools to enhance the effectiveness of work products and services. 

• Focusing on the importance of coaching and developing teams and colleagues, by taking their ideas and giving them the knowledge, skills, and opportunities they need to deliver. 

• Bringing energy and ambition to identify and manage business development opportunities. 

To qualify for the role, you must have 

• Proven track record of success in the MENA/GCC region with key clients and industry sectors. 

• A master’s degree in computer science, information systems, or a related discipline. Alternatively, a degree in business, accounting, or finance, with additional IT qualifications. 

• 12-15 years of relevant experience working in Business Continuity Management, crisis management, and resilience. 

• Strong skills in project management, team management, and client service. 

• Strong analytical, interpersonal, and communication skills. 

• Proficiency in Arabic is a must. 

• A willingness to travel to meet client needs. 

Ideally, you will also have 

• CISA, CBCP, CISSP, IRM, CISM, and/or CIA certification is essential for long-term growth in the role. Based on an individual’s professional background, area of specialization, or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable. 

What we look for 

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization. 

If you have a genuine passion for helping businesses achieve world-class Business Continuity Management, crisis management, and resilience capabilities, while working alongside some of the most knowledgeable individuals in the business, then this role is for you. 

What working at EY offers 

We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to the business. Plus, we offer: 

• International career: with a Big 4 firm in a multi-national environment across MENA. 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 

• Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs. 

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. 

Join us in building a better working world. Apply now. 

EY | Shape the future with confidence