Salesforce - GIG - Developer - SM

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Roles and Responsibilities

• Lead and manage large-scale Salesforce implementation and integration projects, ensuring delivery is on time, within budget, and exceeds client expectations.
• Develop and execute a robust GTM strategy for the Salesforce practice, identifying key markets and defining the value proposition.
• Drive account mining efforts to uncover new opportunities within existing client relationships, expanding our footprint and services offered.
• Collaborate with the sales and marketing teams to support business development activities, including proposal development, presentations, and contract negotiations.
• Provide strategic direction for the practice, identifying opportunities for new service offerings, including niche capabilities like CPQ, Vlocity, and industry-specific solutions.
• Mentor and develop team members, promoting a culture of excellence, innovation, and continuous learning.
• Manage customer satisfaction by delivering exceptional service and establishing a trusted advisor status with clients.
• Oversee key practice KPIs forecasting, budgeting, and resource allocation.
• Maintain up-to-date knowledge of Salesforce certifications and platform updates to provide expert guidance to clients and team members.
• Develop and refine best practices and methodologies to enhance the practice's operational efficiency and quality of service.
• Represent the company at community and industry events, enhancing our visibility and thought leadership in the Salesforce ecosystem

Skills

• Minimum of 12 years of experience in Salesforce consulting, with at least 3 years in a leadership role.
• Demonstrated success in Salesforce project delivery and GTM strategy execution.
• Deep understanding of Salesforce products, Sales Cloud, Service Cloud, and Marketing Cloud. including niche capabilities such as CPQ, Vlocity, etc
• Relevant Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified CPQ Specialist).
• Exceptional leadership, communication, and interpersonal skills.
• Proven ability to manage in a fast-paced and dynamic environment.
• Strong analytical, strategic, and problem-solving skills

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.