GMS-Manager-SAMS (IBM ILMT)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

At EY GDS – a member of the global integrated service delivery center network by EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients. 

At EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients. In MS we are also ambitious, seeking to more than double our success in the future. 

The opportunity

Working in a team environment, the Manager-SAMS (IBM ILMT) is responsible for managing customer’s licenses. The Manager will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long-term relationships with our customers.

Your key responsibilities

• Extensive experience (8+ years) in software asset management, license compliance, or vendor management, with a focus on IBM software licensing.
• Conduct thorough analysis of IBM software entitlements (Passport Advantage) to ensure accuracy and completeness.
• Validate license entitlements against contractual agreements, purchase records, and deployment data.
• In-depth knowledge of IBM software products, licensing models, and contractual agreements.
• Proficiency in software asset management tools and systems e.g., IBM License Metric Tool (implementation & operational), FlexNet Manager, ServiceNow SAM, IBM License Service).
• Experience in project management, process improvement, or IT governance is desirable.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a dynamic environment.
• Applying and advising on complex IBM software licensing topics.
• Producing user and server based ELPs for IBM software.
• Understanding IBM licensing concepts and product use rights.
• Navigating IBM software billing, tracking, and measurement systems.
• Providing Cost Analysis based on the deployments identified.
• Excellent communication skills, with the ability to effectively interact with clients.
• Knowledge of IBM licensing concepts of Full-capacity vs Sub-capacity.

Skills and attributes for success

• 8+ years professional experience in licensing industry with successful ITAM/SAM Management/ software licensing experience across publishers is a must.
• Familiarity of different publisher licensing models.
• Understanding of licensing scenarios, benefits, optimization opportunities, conceptual knowledge on use rights of BYOL concept.
• SAM Accreditation (good to have).
• Advanced Excel and data analytics skills.
• Previous exposure to asset management software; preferably with specific experience in ServiceNow and SAM.

Core Capabilities: 

• Robust Methodical skills 
• Solid Analytical and problem-solving skills 
• Strong presentation & communication skills 
• Quality oriented personality 

Functional Capabilities: 

• Highly motivated and result oriented.
• Solid organizational abilities, adept at multitasking, and skilled in time management.

To qualify for the role, you must have

• IBM Product Knowledge
• Different IBM Licensing Models knowledge (such as perpetual licenses, subscription-based licensing, and cloud-based licensing (e.g., IBM Cloud Paks)
• Experience with manual IBM ELP creation.
• Legal and Compliance Understanding
• Contracts and Entitlements Understanding
• Strong analytical Skills
• Software Reconciliation
• Experience with different IBM licensing metrics (e.g., Resource Value Unit, Managed Virtual Server, Floating User, Concurrent User etc.,)

Ideally, you’ll also have

• Exceptional capacity for creative thinking and problem identification and resolution.
• Self-driven.
• Keen on detailing and logical reasoning.
• Maintain healthy group dynamics.
• Provide directions to the team based on management directive.
• Capability to engage professionally with individuals from varied cultures and geographic regions.
• Ability to juggle multiple projects/activities simultaneously.
• Establish an atmosphere centred around trust, open dialogue, innovative thinking, and unified teamwork.
• Acknowledge and commemorate both team and individual achievements, as well as outstanding performance.
• Possess robust abilities in presenting, communicating, organizing, multitasking, and managing time effectively.
• Strong networking abilities.

What we look for 

• Experience with IBM License Service Tool (ILS) and IBM License Metric Tool (ILMT)
• Experience with ILMT and Flexera Tools health check
• Experience with Cost Optimization
• Contract Renewals
• Project Management
• Excellent communication skills

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

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